Iryna Dergachova

Iryna Dergachova Email and Phone Number

Керівник Департаменту дистанційного сервісу @ "DILA" Medical Laboratory
Kyiv, UA
Iryna Dergachova's Location
Kyiv, Kyiv City, Ukraine, Ukraine
Iryna Dergachova's Contact Details

Iryna Dergachova work email

Iryna Dergachova personal email

n/a
About Iryna Dergachova

Management and Contact Centers experience for more than 15 years. Highly effective in identifying customer needs, providing solutions to issues. Excellent interpersonal skills at all levels of the organizationGood ability to identify, analyze, communicate, negotiate, present business ideas. Experienced in handling sensitive information with a high degree of integrity/professionalism as well as confidentiality. Ability to work under pressure meeting strict deadlines I am highly motivated and positive team player who is well organized

Iryna Dergachova's Current Company Details

"Dila" Medical Laboratory

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Керівник Департаменту дистанційного сервісу
Kyiv, UA
Website:
dila.ua
Employees:
193
Iryna Dergachova Work Experience Details
  • Керівник Департаменту Дистанційного Сервісу
    "Dila" Medical Laboratory
    Kyiv, Ua
    View
  • Self Employed
    Independent Consultant
    Self Employed Oct 2016 - Present
    Ukraine
    Customer ServiceManagementMotivationPersonal EfficiencyBusiness TrainingsCoachingMentorship
  • Wentrum
    Customer Service Director
    Wentrum Oct 2015 - Jul 2016
  • Turkcell Global Bilgi
    Commercial Manager
    Turkcell Global Bilgi Jan 2015 - Oct 2015
    Ukraine
    View
  • Turkcell Global Bilgi
    Operations Manager
    Turkcell Global Bilgi Oct 2013 - Oct 2015
    Ukraine
    View
  • Global Bilgi
    Callcenter Unit Head
    Global Bilgi Jan 2010 - Sep 2013
    Minsk, Belarus
    View
  • Global Bilgi
    Теаm Manager Of Individual Users Team
    Global Bilgi Dec 2008 - Jan 2010
    Dnipropetrovsk, Ukraine
    View
  • Astelit
    Call Center Shift Head
    Astelit Jul 2007 - Nov 2008
    Dnipropetrovsk, Ukraine
    View
  • Astelit
    Call Center Agent
    Astelit Dec 2005 - Jul 2007
    Dnipropetrovsk, Ukraine
    View

Iryna Dergachova Skills

Call Center Management Team Management Process Management Operations Management Customer Service Crm Team Leadership Analysis Training Negotiation Business Analysis Strategic Planning Coaching Leadership Outsourcing Customer Satisfaction Performance Management Contact Centers Process Improvement Teamwork Customer Experience Project Planning Account Management Project Management Call Centers Vendor Management Vas Change Management Call Center Development Time Management Sales Management Recruiting Telemarketing Business Planning Business Process Improvement Strategy Marketing Workforce Management Sales Operations Mobile Devices Ivr Customer Retention Product Management Customer Relationship Management

Iryna Dergachova Education Details

  • Dnipropetrovsk State Technical University Of Railway Transport
    Dnipropetrovsk State Technical University Of Railway Transport
    Management
  • Kmbs
    Kmbs
    Ceo Development Program
  • International Coaching Academy Maximum
    International Coaching Academy Maximum
    Coaching

Frequently Asked Questions about Iryna Dergachova

What company does Iryna Dergachova work for?

Iryna Dergachova works for "dila" Medical Laboratory

What is Iryna Dergachova's role at the current company?

Iryna Dergachova's current role is Керівник Департаменту дистанційного сервісу.

What is Iryna Dergachova's email address?

Iryna Dergachova's email address is ir****@****mail.ru

What schools did Iryna Dergachova attend?

Iryna Dergachova attended Dnipropetrovsk State Technical University Of Railway Transport, Kmbs, International Coaching Academy Maximum.

What skills is Iryna Dergachova known for?

Iryna Dergachova has skills like Call Center, Management, Team Management, Process Management, Operations Management, Customer Service, Crm, Team Leadership, Analysis, Training, Negotiation, Business Analysis.

Who are Iryna Dergachova's colleagues?

Iryna Dergachova's colleagues are Inna Shpur, Igor Gifes, Julia Andriiash, Tyberiy Dolynay, Nina M., Anna Lys, Ольга Мисюревич.

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