Deric Johnson Email & Phone Number

Phoenix, Arizona, United States

- Serves as the primary point of contact for customer transactions from initiation of order through time of return.- Process transactional orders to insure accuracy.- Obtaining and processing signed lease agreements/contracts and /or purchase orders from customers through relevant systems promoting use of the DocuSign electronic signature program..

Scottsdale, Arizona, United States

- Responsible for operational execution on assigned accounts.- Identified growth and conversion opportunities of spot and contract freight within Emerge platform.- Worked with the solutions team to execute strategic account initiatives.- Liaised with the carrier team to ensure on-time service and performance to meet and exceed customer’s key performance.

Phoenix, Arizona, United States

- Lead customer specific business operations through communication channels with other Swift internal operations partners. - Managed and monitored EDI status, freight status, territorial capacity, lanes of service, and customer databases.- Routinely reported on overall service performance to customer contacts and higher leadership.- Proficiently.

Phoenix, Arizona

- Supported the Disability Contact Center team by conducting side-by-side coaching, facilitation of team huddles, and group chat support.- Identified trends through errors, escalations, medallia customer survey systems, and provide contructive feedback to the customer service representative.- Leverage workforce timesheets, provide performance coaching, and.

Phoenix, Arizona

- Reviewed disability claims from individuals with long term disabilities and determine the appropriate settlement.- Properly analyzed police reports, medical bills, physical property damages, medical treatment reports, and other additional documentation to determine appropriate insurance coverage.- Negotiated acceptable settlements.- Interviewed claimants.

Cheyenne, Wyoming Area

- Gathered and processed evidence in accordance with department policy and procedures.- Conducted interrogation and interviews to gather facts in relation to criminal investigations.- Prepared investigative and raw intelligence reports for key installation personnel.- Prepared and executed search warrants, seizures, and authorizations.- Conducted joint.

Cheyenne, Wyoming Area

- Equipped commanders with highly proficient tactical capabilities and lead Security Forces members trained to neutralize high risk incidents on the installation.- Dispatched rapid response forces to security incidents within the installation and numerous geographical dispersed areas of interest for the United States Department of Defense.- Supervised.

Aviano, Fruili-Venezia, Italy

- Supervised police services support for over 5,400 active duty military, foreign national military, and their family members.- Directed security for installation resources and apprehended offenders of US and Host Nation interests.- Enforced traffic laws during normal operations, emergency operations, and special events.- Accomplished and reviewed incident.

Moron De LA Frontera, Andalucia, Spain

- Provided law enforcement and security support to base residents and facilities.- Conducted internal traffic control within the flight line area.- Secured and processed incidents and accidents while assisting key investigative agencies.- Ensured security measures were implemented and enforced during increased local threat conditions with foreign national.

Eden, North Carolina

- Patrolled assigned areas within the City of Eden. - Conducted security checks on buildings and residences.- Observed and took appropriate action in the event of suspicious activity.- Investigated crimes by interrogating suspects and interviewing witnesses- Served court ordered subpoenas, criminal warrants, and civil warrants.- Responded to normal and.