Derick Pignone Email & Phone Number

Leading as a Manager, I provide guidance and strategic leadership in driving business goals, handling vendor management, human resource, and operations. I maintain optimum staff performance by facilitating new hire orientation, coaching, mentoring, training, and development. Additionally, I assess data sources and reports to drive strategy development, propose process improvements, and implement solutions. I bolster customer service leadership, managing guest interactions, vendor communications, and reducing departmental costs. Aside from that, I oversee shared services and records management, supporting and addressing business needs throughout the organization. I conceptualize and implement staff development and performance initiatives to exceed customer service expectations. I also educate staff on standard operating procedures to maintain compliance and significantly improve overall efficiency. Lastly, I build mutually beneficial relationships and analyze trends to conceptualize strategic recruiting and hiring initiatives.

Manchester Nh

As a Senior Corporate Admin Associate, I chaired as the primary contact for records management and procurement, efficiently handling customer concerns and needs. On top of that, I effectively handled triage, digitization, systematic organization, and distribution of incoming physical and electronic mail. I promoted office workflow by optimizing office management processes and following through with organizational objectives. Essentially, I processed requests for insurance policies by researching, locating, and distributing documents, files, and records.

Pentagon

Serving as a Protocol Assistant, I delivered comprehensive administrative support, following through and completing strategic initiatives for the organization. I streamlined travel plans and facilitated official visits for executive-level civilians, military leaders, US and foreign diplomats. I also ensured systematic documentation by thoroughly preparing reports and briefings of events for the chief of naval operations. Overall, I supported events management, including hospitality and ceremonial events, formal invitations, and food preparation.

Alexandria, Virginia, United States

Performing as an Administrative Assistant, I administrated executive-level booking, including hotel accommodations and travel support. I handled all travel expenses and reimbursements for executives while managing correspondences.

Oak Harbor, Washington, United States

In my capacity as an Office Supervisor, I oversaw budget management amounting to $1.3M+. I analyzed, revamped, and implemented the awards process, processing 390+ awards within four years.

Bachelor Of Science (B.S.), Business Management

Photography, Architecture