Dan Olsen Email & Phone Number

Professional Bio:Since 2010, Dan has served as the Technology, Facilities, Multimedia and IT Consultant for the Department of Journalism and Public Relations at California State University, Long Beach. He previously served for ten years as the campus founding Technology Help Desk Manager, responsible for the complete oversight and day-to-day management of 40 full and part-time staff and a full-service support organization with multiple walk-in locations and a centralized call center. Concurrently, Dan managed the Desktop Support Services function and the Webmaster / Web Coordinator roles for the Division of Academic Affairs, the largest division within the University. Prior to joining CSULB, he spent 15 years in the Healthcare IT industry, leading vendor Client Services and support strategy and remains a recognized leader in the industry. He most recently served as the Director of Client Services for Proxymed, Inc., a leading internet-based health insurance claims clearinghouse. He has been a featured presenter at numerous Higher Education conferences including EduSoCal, EDUCAUSE, Blackboard World, CSU Community of Academic Technology Staff, CSU Help Desk Leadership Conference and DET/CHE among others. Dan holds a BS degree in Business Administration – Entrepreneur Program from the University of Southern California Marshall School of Business and an MBA in Information Technology from California State University, Long Beach. Personal Philosophy on Collegiality:"The only true collegial relationships result from the social time spent with workmates (ie. lunch, conferences, events, other informal time) that create love and connection between them (trust). Without this trust, you are left, simply, with people you work with without the common bonds and strength of purpose necessary to truly succeed." - Daniel Olsen (2004)Direct Contact Information: 562.985.5855

Listed skills include Higher Education, Leadership, Public Speaking, Training, and 21 others.