Derk Veldman Email & Phone Number

Den Haag, Zuid-Holland, Nederland

The Hague Area, Netherlands

Key Responsibilities:- Team Leadership: Lead, mentor, and inspire a team of cross functional Apple Store employees, fostering a positive, inclusive and collaborative work environment.- Operational Efficiency: Manage store operations, including scheduling, staffing, and day-to-day activities to maximize efficiency.- Sales Analysis: Analyze sales data and customer feedback to identify opportunities for improvement and growth.- Problem Solving: Address customer issues, escalations, and operational challenges in a timely and effective manner.- Training and Development: Develop and implement training programs to enhance the skills and product knowledge of team members.

The Hague, South Holland, Netherlands

Key responsibilities:- Customer Relationship Management: Build and maintain strong relationships with assigned corporate clients, ensuring their needs are understood and met. - Business Development: Identify opportunities for expanding Apple's presence within existing accounts and seek out new business opportunities.- Account Planning: Develop strategic account plans, including sales strategies, revenue forecasts, and growth initiatives.-Sales and Negotiation: Conduct sales discussions, negotiate contracts, and close deals.

The Hague

The Lead Genius ensures that the entire team provides the appropriate level of customer service at the Genius Bar and throughout the store. A Lead Genius is consistently action-oriented and motivated to do what’s best for the customer and the store team.

Amsterdam Area, Netherlands

Key responsibilities:- Training Delivery: Conduct engaging and interactive training sessions, workshops, and presentations to employees, customers and businesses.- Onboarding: Facilitate the onboarding process for new hires, ensuring they receive comprehensive training and a smooth integration into the company.- Content Creation: Create training materials, including presentations, manuals, and multimedia resources, to support effective learning experiences.- Evaluation and Feedback: Assess the effectiveness of training programs through evaluations and feedback, and make continuous improvements.

Amsterdam En Omgeving, Nederland

Key responsibilities:- Onboarding: Facilitate the onboarding of new employees, ensuring they receive comprehensive training that prepares them for their roles in the new store.- Training Delivery: Lead training sessions for store teams, including sales, customer support, and technical staff, focusing on product knowledge, customer service, and operational procedures.- Hands-On Support: Provide on-site support during the final stages of store setup and participate in trial runs to ensure readiness for the grand opening.

Amsterdam Area, Netherlands

Facilitating and organizing training for employees in the Apple Store, and preserving an active learning environment.

London, Greater London, Verenigd Koninkrijk

Deliver training on Apple software and devices, either in an one-on-one or small group environment.

Facilitate film and animation workshops for middle school students.

The Hague Area, Netherlands

Video / Photography / DesignTranslating your story or message into frames.

Facilitate workshops about photography, graphic design and film for elementary school students.

Camera work and video editing

Rotterdam Area, Netherlands

Facilitate lessons about general ICT and designing promo material like posters and flyers etc.