Deron Davis Email & Phone Number

Southaven, Mississippi, United States

Manage day to day operations of the business, performing a variety of administrative tasks, and oversee staff performance to drive store sales and increase profitability. Reports directly to the District Manager and Regional Manager. Directly supervises 2 Logistics Supervisors and 2 Sales Supervisors. • Optimized productivity by implementing refreshers on standard operating procedures to new supervisors and managers.• Ensure high quality customer service by facilitating staff development trainings, resulting in customer retention and brand awareness and loyalty.• Developed successful strategies incorporating inbound and outbound processes to comply with organizational objectives.• Introduced an innovative approach for leaders to have a streamlined management tool to evaluate employee performance.• Empower the organizational workforce results by implementing outcomes-based professional development programs.

Assistant Operations Manager/Shipping and Receiving Manager● January 2004 – February 2009Managed every aspect of store logistics and operations. Directly managed Sales Manager, Shipping Receiving Manager, and Inventory Control Manager. Monitored daily logistics including shipments, inventory database, and accounting to ensure prompt and accurate delivery of company products. • Developed a structured work environment by establishing SOPs, including training of staff and quality assurance processes.• Ensured maximum working condition of equipment by training employees on the correct use of equipment.• Monitored and managed the workflow of the shipping department to ensure that orders were processed and shipped accurately and on schedule in compliance with customer requirements.• Identified training and growth opportunities and established a departmental approach to achieve company objectives.• Ensured all sales and profitability goals are achieved through execution of coaching and developing employees to meet store sales goals and customer services standards.

Assistant Operations Manager/Shipping and Receiving Manager● January 2004 – February 2009Managed every aspect of store logistics and operations. Directly managed Sales Manager, Shipping Receiving Manager, and Inventory Control Manager. Monitored daily logistics including shipments, inventory database, and accounting to ensure prompt and accurate delivery of company products. • Developed a structured work environment by establishing SOPs, including training of staff and quality assurance processes.• Ensured maximum working condition of equipment by training employees on the correct use of equipment.• Monitored and managed the workflow of the shipping department to ensure that orders were processed and shipped accurately and on schedule in compliance with customer requirements.• Identified training and growth opportunities and established a departmental approach to achieve company objectives.• Ensured all sales and profitability goals are achieved through execution of coaching and developing employees to meet store sales goals and customer services standards.