Consult clients on best practices in web design as it applies to user experience, visual design, and overall engagement. Design and implement Web and Mobile apps. Share advice with clients to ensure best practices, including low and high fidelity prototypes. Develop and design of mock-ups and wireframing. Information architecture. Implementation of these practices into existing and future projects and products.

Defines site objectives by analyzing user requirements; envisioning system features and functionality.Designs and develops user interfaces to Internet/intranet applications by setting expectations and features priorities throughout development life cycle; determining design methodologies and tool sets; completing programming using languages and software products; designing and conducting tests.Recommends system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.Integrates applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information servers.Creates multimedia applications by using authoring tools.

Manage multiple projects simultaneously (various ranges of complexity) as well as maintain a support role for large-scale clients. Configure digital signs to utilize external data sources (SQL, XML, HTML, Bing Maps, etc..) interface design and development. Troubleshoot software configuration issuesBuild, test, and deliver digital signs while adhering to the FWi best practices for functionality andConduct end-user training for customers via webinar and in-person. Handle escalations from our technical support team

Monitor, manage support ticketing system and web applications for the University, to include management and supervision of student interns. Troubleshoot and analyze web applications issues and find solutions for staff and students. Additional duties include analytic reporting and social media strategies. Assist in training of departmental site maintainers on CMS including granting of permissions troubleshooting login issues.

•Responsible for the project coordination and execution of interactive marketing projects specifically relating to marketing technology initiatives •Responsible for the day-to-day maintenance of RichmondAmerican.com and related marketing analytics•Reporting on site performance using web analytics tools •Training on website maintenance tools and works with cross-functional teams and technical teams •Project coordination for web-related projects

Directed and led the processes for management of web content for the Colorado region.Trained, evaluated, and led cross-functional team of web coordinators across the region onclient side software critical to the management and updating of web content to the intranet.Implemented new web development processes that directly impacted the time managementprocesses in the creation of new intranet sites that resulted in the decrease in developmentand launch time by 50%. Devised usability training classes and lesson plans for crossfunctionalteams to enhance current and future websites and implement best practices.Designed new landing page for Colorado intranet that resulted in increasedtraffic to site.Developed work flow and project management processes to effectively meetdeadlines, when implemented resulted in the increase of positive customercomments of 25%.

Managed, maintained, and designed over 50 departmental websites to ensure 508compatibility. Designed marketing materials for annual “Are You Sure, It Is Secure”technical security conference of 2002. This conference included several large vendors toinclude keynote speakers from AOL Time Warner, and the Virginia Secretary of Education.Assigned to a team that played a central role in implementing technologies that recognizedHampton University by Yahoo as a “Most Wired Campus” in “2000”.Designed from conception “Pirate Power Card” student ID card used campuswide.Conceived and designed t-shirt logo for “HU Scope Program” program focusedin the educational needs of neighborhood youth. Program resulted inreaching over 200 local youth in several high schools and granting severalscholarships.Employee of the Quarter–March 2002 awarded for outstanding teamwork andcollaboration.

Handpicked to be Intranet webmaster. Maintained and hard coded documents to createHTML pages for the InteLink server. Developed checklist to ensure browser compatibilityis maintained department wide and all page links are functional in support of real-timedeployments. Streamlined protocols to ensure generation of Force Protection Packages andimagery products are displayed correctly and functioning properly. New protocols directlyimpacted real world deployments and training exercises being conducted worldwide.