Derrick Mims Email and Phone Number

-- Serve as primary home office resource to representatives and clients on the website, the compensation plan, Nussentials products, and other questions as needed.-- Respond to phone calls during set business hours and on special occasions. Calls are to be answered live when possible. Voicemails are to be returned the same business day when possible.-- Respond to service emails the same business day when possible.-- Provide additional training and support to the Nussentials representatives, as needed.-- Assist with development of software and company systems where needed (example: testing and configuring contact management software).-- Provide regular reporting on service trends and activity.-- Seek opportunities for revision and development of the company's client service structure.-- Prepare for expansion of the rep services department, when business conditions indicate need (including overseeing hiring, training, and logistical needs of new associates).-- Manage and support a team of rep service associates (when applicable).-- Regularly improve personal knowledge and skills in both the client service industry and the network marketing field.-- Perform other tasks as required.

Develop and maintain company-wide database system. Provide technical support and training to organization.Supervise state-wide administrative support staff and provided compliance, reporting, and record-keeping services to Foster Parents and Foster Home Coordinators. Brought the organization cloud-based systems, including Google Apps. Developed e-filing system and supported all internal clients.

Processed student payments and financial aid refunds. Provided face to face service to students for registration and tuition payment. Billed for past due student loans. Worked with students and collection agencies to develop payment plans for delinquent student accounts.

Studied theology and church history.

Assistant Manager for inbound new accounts phone team of 15. ~ Trained new associates. ~ Provided technical support. ~ Started Ameritrade Speakers Bureau. First President. ~ Earned Ameritrade Award (Employee of the Year).