Derrik Dennis Email & Phone Number

Austin, Tx

- Increased revenue of restaurant by 30% from Q1 2022 to Q1 2023 by upgrading the client facing portions of the restaurant as well as targeted coaching of Front-of-House staff surrounding pre-bussing and setting up for success with each course- Streamlined pre and post shift duties for staff members though a series of checklists which reduced errors in setting up and breaking down by 22% - Taught Wine Class every Saturday prior to the doors opening which focused on Italian varietals - Maintained an 87% retention rate with staff members by promoting 3 servers to banquet captains and 1 banquet captain to the assistant manager role and also created unique promotions and role-playing teachable moments for all staff members.

Austin, Texas Metropolitan Area

Onsite administrator of events occurring at Olive and June, a fine dining establishment part of the Parkside Projects brand. Duties of this role include: - Overseeing the successful completion of 3 - 8 events per week - Establishing and maintaining pars for linens and alcohol - Scheduling resources and hiring day-of outsources for events - Creating and maintaining a repository of final event production documents - Managing team during events - Handling financial documents and ensuring payment of resources in a timely fashion

Austin, Texas Area

Promoted from server to assistant general manager while at Siena Ristorante. Highlights include: - Standardized service across the front-of-house staff, which led to an increased overall OpenTable rating from 90% to 97% - Rolled out new reservation protocols which helped bring in record revenue for 2019 - Implemented quality control checks in the banquet steps of service, reducing errors by 15%

Austin, Tx

- Consistently brought in highest grossing sales per server on a daily basis. Average PPA during my tenure was $70-80. - Due to outstanding customer feedback regarding the quality of my service and my attention to detail, I was promoted to the banquet team one month after hire.

San Francisco Bay Area

Arbitron began a concerted effort to move into the mobile ratings market. With this push, I had the honor of being chosen to lead the effort for the North American market. While there, I: - Won a key strategic pilot program within three months with Facebook. This program had a value of $1.35 million which spanned six markets over a six month period. - Onboarded a number of key carrier and OWM clients including Verizon, Qualcomm and Cisco with a combined valuation of $500K.

San Francisco, California

- Responsbile for the largest mobile industry consumer insights study. - Reduced overall costs by 32% while increasing revnue by 17% during the 2011-12 year. - Key stakeholder in bringing Mobile Insights to foreign markets helping to bring in an additional $3M.

Johannesburg Area, South Africa

- 2010 Nielsen Telecom Practice Employee of the Year. - Transferred to South Africa to build mobile business in a developing strategic market for Nielsen. - Won $800K insights contract with Nokia covering insights across 15 countries in Africa and the Middle East. - Laid groundwork for path to success with Vodafone and MTN including budgetary and product roadmaps to implement from 2011 to 2013.

San Francisco, California

Responsible for developing internal product initiatives and providing recommendations/analysis to C-Level Executives and functional unit Presidents; selected by Senior Leadership for principal role in top revenue producing business unit. • Generated over $1 Million in up-sell revenue in 2008 and over $1.6 Million in 2009 through commitment to client needs with product portfolio offerings and market segmentation materials.• Offered guidance with area-level market reviews, which later was used by Regional Leaders for performance evaluations with C-Level Executives. • Served as Client Service liaison for multiple high-profile wellness projects, ensuring operational quality, schedule and procedures aligned with end client needs.

Certificate, Data Analysis And Visualization, A

24-week intensive Bootcamp focused on developing specialized skills necessary to succeed in the fields of data analysis and visualization..

Bs, Meteorology, 3.72

Activities and Societies: Graduated with Honors

Ba, Communications, 3.72

Activities and Societies: Graduated with Honors