Dipti Desai Email & Phone Number

San Francisco Bay Area

(1) Server side development of mobile device and application management enterprise software(2) End-to-end ownership of tasks for full-stack development of micro-services. E.g. self help portal for customers - includes design and development of UX, RESTful web services(3) Part of the expert team to design, develop and support migration utility for on-boarding customers to newer versions of the enterprise solution(4) Participate in design and code reviews for features and bug fixes (5) Collaborate with QA and Support/Escalation teams to troubleshoot critical issues

San Francisco Bay Area

(1) Develop and test RESTful services for video content ingestion, rendering and discovery pipeline(2) Develop and test RESTful services for generating analytics and reports for tv service providers(3) Understand requirements from service operators and translate into corresponding product features(4) Provide functional and component test automation and test frameworks for next generation Live TV

Kansas City, Missouri Area

(1) Provide RESTful applications backed by Hadoop family of technologies for healthcare domain(2) Configuration and testing o application code, load balancing tools for websites and REST endpoints

(1) Assist Professor in conducting labs involving projects on .NET(2) Facilitate questions from students and troubleshooting errors in their projects during and beyond labs.(3) Responsible for grading assignments and projects.

Data-warehouse application development and support using Teradata and Informatica

(1) Develop and test new applications to be launched and provide application support to an Insurance company in UK.(2) Interact with customer and/or end users for work-tasks involving discussion with business and worked on corrective maintenance requests raised by them.(3) Allocate the work to different team members depending on their workload and inflow of work and integrating the deliverables for final delivery.(4) Suggest Preventive and Perfective maintenance for existing legacy system.(5) Ensure restoration of normal operational service with minimal business impact on the customer within the agreed service level agreement (SLA)(6) As a part of professional development, I have undergone courses like TCF(Treating Customers Fairly), Insurance & Finance Domain courses, Online Communications Lab from Cambridge University, ITIL-Managed Services 101.

Master Of Science, Computer & Information Technology

Bachelor Of Engineering, Information Technology

Activities and Societies: Computer Society of India