Danielle Escorza Email & Phone Number

Colorado Springs, Colorado, United States

Ft. Carson, Co

United States Air Force Academy, Co

Tucson, Arizona Area

Kuwait

Hours per week: 56Nortel SL-100 Switch Technician:Responsible for the advanced installation, operation, and maintenance of switching, data communications, and peripheral equipment associated with the Meridian SL-100 PBX at the customer's site.Ensure quality customer service; and providing support to a varied user community; updating daily logs with site specific information; and composing clear and concise reports for customer documentation.

Hours per week: 40Cyber Transport System Technician: Deploy, sustain, troubleshoot and repair standard voice, data and video network infrastructure systems and cryptographic equipment.Perform, coordinate, integrate and supervise network design, configuration, operation, defense, restoration and improvements.Analyze capabilities and performance, identify problems and take corrective action.Fabricate, terminate and interconnect wiring and associated network infrastructure devices.

Hours per week: 40; Answer Customer Calls and input customer trouble tickets.Trouble Ticketing Systems such as IM Tools, Remedy.Resolve customer troubles before sending to back shops.Experienced in Microsoft Office Programs and Windows Active Directory.Managed 400+ accounts over three domains (SIPR/NIPR/Centrix) updating user access passwords/disabled dormant accounts; creating new user accounts

Hours per week: 50Voice Network Systems Journeyman: Program Tactical Telecommunication systems (BAMs/Avayas)Installs, operates, troubleshoots, maintains and performs preventive maintenance on voice network equipment valued at over $9 Million DollarsComplete Field Control OrdersRun tactical lines to tents/buildingsBuild/Sort pallets and equipment for missions downrange

Hours per week: 40Voice Network Systems Journeyman: Manages the installation, repair and maintenance of telephone switching systems, telephone subsets, telephone key systems, data transmission media systems circuitry, T-carrier, fiber-optic end equipment. Evaluates operational plans.Installs, removes, refurbishes, tests, troubleshoots, and repairs telephone switching systems, telephone subsets, telephone key systems, telephone intercom systems.Install communication closets, wiring and cabling for inside and outside plant.Update maps, telephone information daily.Performs inside/outside plant maintenance duties; installs/repairs Nortel DMS-100, MS1, MSL Telephone Switch Systems.

Telecommunications Technology/Technician

Voice Network systems training

Electronic Principles

Education record

Electronic Principles