Des Egan Email & Phone Number

With experience completing contract work to clients across the IT, banking, pharmaceuticals and utilities sectors, I work as Project Manager with Profile Project Management Ltd. managing projects for a number of clients.

Ballivor, Co Meath

• Working directly for Profile Project Management Ltd, I completed an investigation into a new business venture, a small caravan manufacturing business proposal.Significant results:
• Completion of business plan including financial projections and business strategy
• Completion of prototype design and building of prototype caravan

Dublin

• On contract with AIB Bank as Technical Delivery Manager I ensured the successful delivery of upgrade projects for their key Contact Centre and Branch software platforms, using both Agile and Waterfall methodologies. I.
• Planning and delivery of enhancement releases to Contact Centre and Branch software systems using both Agile and Waterfall methodology (system dependent)
• Planning and delivery of infrastructure projects within the branch network
• Management of multiple external delivery partners responsible for hardware and software development and testing, and working with internal business partners to ensure successful testing and deployment of system.
• Escalation point for production issues and working with other IT and business teams to ensure timely resolution
• Regular reporting of progress against schedule to senior stakeholdersSignificant results:

Dublin

• On contract with Jazz Pharmaceuticals, I managed the IT components of a multi-storey office fitout and move for approx. 130 people. I also managed client acceptance and rollout elements of a software enhancement.
• Planning, design and management of all IT aspects of office fit-out including LAN/WAN/Telephony, AV/VC installation, Comms room room fitout
• Working with multiple vendors (IT, AV, Construction, architect) and client IT and Facilities representatives to ensure client requirements were communicated and delivered
• Regular reporting of progress against schedule to senior stakeholders
• Management of IT elements of office move in two phases to ensure minimum downtime and risk for business-critical systems
• Management of GxP-level Validation and upgrade of SaaS productSignificant results:

Greystones, Wicklow

• On contract with Coillte, I managed a number of concurrent software development and implementation projects, developed in-house and by third-party suppliers and utilising both on-site and cloud-based solutions. Key.
• Planning, design and management of all aspects of multiple key projects
• Regular reporting of progress against budget to senior management and stakeholders
• Management of external vendors and internal teamsSignificant results:
• Implementation of group-wide Health and Safety Management system on time and budget
• Development and deployment of field data capture software

Dublin, Ireland

• On a contract with IBM Ireland Ltd, I project managed a Virtual Desktop Infrastructure implementation for their client, Aer Lingus. The project involved user rollout scoping and planning, installation and configuration.
• Scoping and planning the project in collaboration with client and 3rd party supplier
• Working with project team to ensure implementation is aligned with business objectives and resolution of issues as they arise
• Regular reporting to senior IBM and client management and stakeholdersSignificant results:
• Installation and configuration of hardware to support infrastructure
• Build of UAT infrastructure and commencement of UAT

Dublin, Ireland

• On a contract with Murex Ireland Ltd, I worked as a Project Manager on a number of projects managing software development and business process improvement projects. The projects involved managing the refactoring of a.
• Planning, design and management of key projects
• Mentoring teams to promote and encourage project best practice
• Regular reporting of progress to senior management and stakeholdersSignificant results:
• Embedding of project management practices including project planning and monitoring within the organisation
• Analysis of existing support processes and development of new processes

Ireland

• On a contract with Eircom, I worked as Solution Delivery Project Manager with multiple clients. I managed a number of concurrent projects including IP Telephony installations, LAN infrastructure rollouts and Unified.
• Planning, costing, managing and reporting of multiple projects
• Financial tracking and reportingSignificant results:
• Replacement of corporate LAN/WLAN infrastructure across multiple sites
• Upgrade of Cisco UCCE Contact Centre to v8.5 for nationwide client
• Installation of IP Telephony solution across multiple sites across Ireland

Department Of Justice And Equality, Dublin

• On a contract with IBM, I worked as Request for Service Delivery Manager at their client Department of Justice and Equality. I managed a portfolio of the department’s IT change projects, including upgrades.
• Planning, costing, managing and reporting of all IT projects
• Financial tracking and reportingSignificant results:
• Upgrade of Domino infrastructure
• Installation and rollout of Lotus Traveler
• Upgrade of Webmarshal and Mimesweeper infrastructure

Georges Quay, Dublin

• On a contract with Ulster Bank, I worked with the Programme Office of the bank’s Asset Protection Scheme (APS) Programme.Key responsibilities included:
• Oversight of regular reporting by individual workstreams
• Preparation of project governance documentation
• Liaising with central Programme personnel to ensure good project governance practice is maintained.

Worked for Fujitsu as a Project Manager, where I had management responsibility for multiple projects with budgets up to €750k. Based at their premises in Swords, I managed a number of projects concurrently.I managed a number of hardware upgrades for a major multinational retailer as well as the installation of a helpdesk software system for one of the.

Working for IT Alliance Group Ltd. as a Project Manager, I was based on site at their client, a major energy provider, in the Programme Support Office of multi-project hardware and software upgrade programme. I worked there in a Project Support role, where I was responsible for supporting a number of aspects of the programme; advising on project best.

James's Street, Dublin

On site at their client Diageo Ireland, I worked for IBM Ireland as Deployment Team Leader and subsequently Project Manager on a project upgrading their desktop IT infrastructure, both hardware and software, to a common operating environment. This involved the deployment of approximately 1600 PC’s to users across 5 sites, the upgrade of their servers, and.

Reporting to the Estimations Manager, I worked for FLS Aerospace as a Development Engineer in the Estimation Department of a large aircraft maintenance facility. Key responsibilities included developing and compiling estimates for check bid proposals on individual aircraft and for fleet maintenance programmes, co-ordinating with technical teams and sales.

Gr. Dip., Computer Engineering

B.Eng, Aeronautical Engineering

Education record