Deserae Frisk Email & Phone Number

Auckland, New Zealand

Implementation and Management of sPMO (Strategic Programme Management Office), operationalising the vision of teams to enable delivery on the SCTI Strategy.Programme management software implementationGovernanceFinancial process establishment and enactmentBusiness and board reportingProject standardisationProject delivery in IT, digital, compliance, products, and bespoke initiativesIntegrative leadership

Colorado

Estimating (Quantity Surveying)Project managementMarketingClient engagement & Relationship ManagementConstruction IndustryHealth Insurance Industry

Hamilton, Waikato, New Zealand

I have the pleasure of managing an amazing regional collaborative.The Waikato Plan is the vehicle for the Waikato region to collaborate on regional issues, to advocate for the Waikato region, and to harness the resources and opportunities of the Waikato as a collective. The collective includes partners in the region: iwi, local and central government, business, and the community. The four wellbeings of the Local Government Act provide strong foundation for our focus on advocacy for social impact and community wellbeing.Project/Programme ManagementFacilitationBudget/Contract ManagementCollaborationCollective ImpactStakeholdersCommunicationEvent ManagementGovernanceStrategistRelationship Management

Hamilton, Waikato, New Zealand

Developing and maintaining sponsorship revenue for Waikato Rugby Union so that we can continue to offer high quality community through competitive rugby programs for the greater Waikato Provence. Go Mooloos!Stakeholder EngagementSponsorshipProject ManagementEvent ManagementSports IndustryCommunity Engagement

Denver, Co

Programme manager for Continuing and Professional Education (CPE) in the School of Education and Human Development. Lead team of three programme coordinators in strategic programme management including cross-programme training, central coordination of over 50 programmes spanning credit and non-credit bearing activity including CEU’s certificates, endorsement programmes, and degrees in a wide variety of education and human services related fields. Programme responsibilities include: programme inception, budgeting, faculty support, partnership development, memorandum of understanding and contract creation, grant management, digital presence management, student/member (prospective, current, alumni) support/communication, event planning, course management, marketing, programme evaluation, and strategic process improvement. Initiatives included: alignment of centralised student support office, implementation of project management software, increased outreach to potential partners, strategic marketing, and shift toward client resources management system across department.Partnerships include: National Park Service, Teach for America, Bureau of Land Management, Denver Dumb Friends League, Rocky Mountain Centre for Health Education, Education First, various private schools, public schools, charters, and districts.

Working collaboratively with advisers, faculty and administration to create and implement master schedules for 13 programmes at School of Education and Human Development (SEHD). Creating lecturer database to aid faculty in selection of appropriate instructors for courses.June 2013 University employee of the month| Anschutz Medical Campus.

Denver, Co

Lead PeopleSoft student information system implementation and pilot testing for SEHD. Also working with EMS (rooming system), Cognos (reporting system), and PS Query (reports). Independently advising, coordinating, and managing course offerings for main campus courses offered through School of Education and Human Development. Total course offerings roughly 300-400/term. Responsible for rooming and optimising courses in appropriate locations based on availability, managing urgent situations for un-roomed and double-booked courses, and troubleshooting classroom technology. Experienced in finding suitable space under American Disability Association compliance for student and faculty needs. Fiscal responsibilities including booking travel, making departmental purchases, and staying in compliance with state and University rules., utilising ‘Concur’ to enter and complete transaction documentation.

Littleton, Co

Office Manager for a $1.3 million annual revenue residential and commercial painting company. In one fiscal year helped company turn 187% profit through strategic planning and organisational change.Provided high-level customer service from initial contact with customers to final collection of payment. Communicated with clients via email, phone, and in person. Redesigned marketing sought new marketing avenues and reviewed cost/benefits of marketing. Advanced company technology use with implementation of a tool tracking system, Access auto generation of contracts and welcome packets, fax to email function, and Access based customer information system. Managed website information and contracted outside agency to create a more functional and client enticing website.Responsible for all aspects of employment including hiring, payroll, employment paperwork, and termination. Managed and scheduled up to 40 employees during peak season, with up to 25 jobs per week in process.

Mpa, Education, Management, Leadership, Local Government, Emergency Management

Activities and Societies: Phi Alpha Alpha, Local Government Management Fellow 2013 Capstone Project: Disrupting Systems of Power to Create.

Ba, Sociology, Criminal Justice, Anthropology

Activities and Societies: Alpha Kappa Delta Honors Society, Student Alumni Connection, Traffic Education Enforcement Board, Women's Rugby.