Deshaun Taylor, Mba Email & Phone Number

Southern California

🏎💻💲 | Buy? Sell? Both? Come Join Ally | SmartAuction “Digital” 24/7. Inventory for all your dealer needs, whether Franchise or Independent. BuyingOnline, at home or at your office, SmartAuction puts thousands of quality used vehicles at your fingertips. Both franchised and independent dealers can get a first look at a variety of makes and models. See how you get more with SmartAuction.SellingGet your vehicles in front of thousands of potential buyers online. It only takes a few minutes to create a vehicle posting and manage your posted vehicles with SmartAuction. 🚦Check us out! https://www.ally.com/dealer/smartauction/

Ontario, California, United States

Hertz | Dealer Direct As an Wholesale Remarketing Rep, the role consisted of; working with Independent/Franchise Dealerships across the United States in; signing up to our digital platform (Dealer Direct), provide necessary buyer trainings, and utilizing the Hertz -Dealer Direct website/mobile app to generate dealership purchases of off-rental wholesale inventory. Being the main point of contact for; purchases, title tracking, arbitrations, and many other administrative duties for each dealership, and their respective buyers. Responsibilities Include:▪ Direct-to-Dealer Sales (Local & Nationally)▪ Negotiating to obtain the best sales price (utilizing pricing tools: MMR, Vauto, Hertz MR)▪ Prospect "remotely" new dealership accounts across US, while managing existing customer accounts▪ Conduct outbound calls, follow-up sales meetings and new business opportunities▪ Finalizing sales transactions and related administrative work utilizing multiple reports.▪ Meet metrics and be self-driven to exceed those metrics▪ Building long lasting relationships with Dealership "Main Decision-Makers", Buyers, Title Clerks, and Business Controllers.

As an Field Inspection Manager, my main responsibilities consisted of; directing and coordinating 20-25 Field Inspection Specialists from both Field (Client Home & Dealer) and Physical Auction locations. The primary goal is to optimize the inspection process of vehicles for large dealer accounts & commercial accounts alike, and providing an high level of customer service, while utilizing cutting-edge technology to help beat out competition. * Oversee the daily operations for both Field & Fixed Vehicle Inspection Specialist within Riverside/ADESA Los Angeles locations* Facilitate team on the new vision of KGIS. New standards, goals, purpose, and overall strategy.* Measuring inbound volumes at auction, and strategizing resources to meet demands* Cross-train both Field to Fix. Utilizing inspection software's to better optimize logistics of resources* Both Fix & Field: Coach, train, and facilitate daily objectives* Driven to promote teamwork and open communication* Multi-task various projects, including large commercial dealerships that solely use our auction services* Focus driven as it relates to both balancing quantity vs. Quality Inspections* Accountability on controllable (vehicle inspections) RE: missed damages, arbitrations, and/or Inherits that deem costly. Promoting training opportunities to help minimize future misses.* Approving time cards in Kronos, along with weekly bonus compensation for all Vehicle Inspection Specialists* Constant Collaboration with Regional Manager; in making sure all inspectors have the proper tools, training, and SOP's to do the job consistently.* Open communication with both KGIS Regional Manager and Director on topics of; strategy, vision, and overall expectations of roles both in-filed, and at auction.Familiarity w/ •MS Office Suite (Mac/PC) •SalesForce •Workday •Peoplesoft •Tableau •Whatsapp Business •Zoom Conference •Slack

California, United States

As an TR|Field Operations Manager main responsibilities are; directing and coordinating all field operations within the California Region. The primary goal is to develop and manage teams of field coordinators|vehicle inspectors that are focused on being customer obsessed and motivated to deliver high-quality inspections, all while maintaining and improving buyer|seller relationships.Duties and Responsibilities:* Serve as a player/coach, jumping in and helping to develop the coordinator’s skills and experience by doing the job with coordinators in real time* Train, motivate, coach, counsel and mentor team members. * The Field Operations Manager is the field coordinator’s first level of support to resolve customer, technical support or personal issues that impact their job performance.* Work with sellers to provide training, in-field technical support, and other services to deliver a customer-obsessed experience through fast, fair, and easy operational processes.* Monitor and track performance (quality and quantity) and ensure that performance feedback is provided to each individual not less than weekly and monthly.

San Bernardino | Riverside Counties

TradeRev is using innovation, technology, and creativity to make car sales fair and easy for everyone. We are an coast-to-coast mobile digital auction that allows buyers (Commercial/Independent/Wholesalers) to buy unwanted inventory from sellers (Franchise Dealers) all on an convenient mobile platform. (www.TradeRev.com) Duties consist of:• Prospect and meet with GM's, Owners, and Decision Makers at Independent Dealerships to present the benefits of our TradeRev digital mobile auction application. • Building long lasting relationships with the GM/Owner/Main Decision Makers, in becoming their main point of contact for additional inventory purchases on our app, software troubleshooting, cultivate buying behaviors through customer engagement, and updating on customized inventory particular to each respective dealership.• Working side-by-side with other market sales coordinators, market sales managers, and dealership sales representatives assisting in presentations, car appraisals, and launching new vehicles for Dealerships within the San Bernardino/Riverside County territories. • Be the face of the TradeRev brand, leading the charge into the market and responsible for gaining new clients, as well as maintaining and strengthening our current relationships by being customer obsessed, providing training, and troubleshooting and resolving technological issues with dealerships• Managing multiple client accounts through time management and strategic territory management• Provide superior customer service by gaining new clients, appraising vehicles, and launching TradeRev auctions• Achieve sales objectives by assisting our dealers with vehicle appraisals, loading and launching vehicles through our online auction software, ensuring vehicles are picked up, as well as providing dealership training on the use of our app• Help promote our TradeRev platform monthly at our TradeRev Digital Booth within our sister company, Adesa-Los Angeles physical auction.

Fontana, California

As an Recon/Operations Manager:Facilitate and manage 5 direct reports & over 100+ indirect employees ranging from, inventory associates, cosmetic associates, to technicians (levels I,II,III).I’m responsible for assisting in the management of all aspects of the Inspection Center; including bottom line management (BLM), work flow, performance management, and quality assurance resolution. Reconditioning Manager must be able to meet goals and make sure that all vehicles purchased at auction meet DriveTime's standards and are able to come with the 3 year/36,000 mile warranty before they are sent to our retail stores for final sale. Personal core competencies that I possess as an Reconditioning Manager consist of; conflict management, managing and measuring work, motivating others, informing of processes and standards, priority setting, building effective teams, directing others, and managerial courage.My duties consist of; making sure our product (cars) coming from various auctions meet company standards while going through our multi-point Inspection, all while holding employees accountable for daily production targets. Help enforce standardize work throughout each station/zone (from Inspection, cosmetics, build, quality control, and distribution to our 8+ sales stores in California) to balance important areas of the business needs: People, Product, Productivity, Process, Cost, and Quality. Promote daily practice of 5s method throughout our newly designed faculty, while implementing routine OSHA procedure in staying compliant. And most importantly, promote keeping a fun, friendly, yet safe environment for all employees!

Kansas City, Missouri Area

Upon completing DriveTime's rapid "Accelerated Management Program" within 7 months, I had the opportunity to relocate out of state for an General Manager position within the Kansas City, MO marketplace. My job duties as an General Manager consist of; oversight of dealership operations, daily sales goals and performance, analyze reports for various costs and expenses as it relates to; personnel, vendors, inventory control, vehicle mix, and daily sales production of dealership. Construct employee career path goals, focusing on key areas of performance, and creating incentives for proper training and development for each Sales advisor, Senior Sales Advisor, Sales Manager, Operation Advisor, and Lot Technician. Providing necessary change to strategize daily objectives that pertains to growth and profitability of the dealership on a continual bases. In addition to, providing guidance and strategic planning for the dealership with respect to sales goals. Creating a positive team work environment, promoting excellent customer service, while building and strengthening relationships with key decision makers, both internally and externally.*Promote & Maintain Excellent Customer Service with Sales Operations*Maintain Operational Costs & Expenses*Develop & Enhance Customer Relationships*Provide Strategic Planning & Guidance for Dealership With Respect to Sales Goals*Hire, Train, & Staff New Hires Through Multiple Hiring Channels  *Monitor Daily Performance Reports*Performance Training & Development*Managing Inventory Fleet & Mix*Achieve Sales Volume & Profitability Objectives in a Versatile Environment*Frequent Sales Meetings to Encourage Selling Techniques and Skills*Training & Development Employees Advance Career Path

PROFESSIONAL EXPERIENCESix years of branch operations management consisting of staff supervision, training, and development. Implement, monitor, and reward individual/team sales performance. Responsible for tracking daily sales results with an internal software system. Consistently exceed sales goals and customer service expectations while promoting a positive team environment. Key contributor to the hiring, mentoring, and promotion of staff. Skilled in developing and implementing marketing plans and sales goals to create additional opportunity in the marketplace.•Manage overall branch operations and supervise the management team at multiple branches •Develop overall branch business and operational strategy •Oversee the development and maintenance of the branch operational plan•Assure branch employees provide a high level of customer service as well as analyze sales and provide evaluation for overall performance for employees•Proactively seek process improvement to ensure high quality customer service and profitability at the branch•Ensure the branch complies with company polices, procedures, rules, regulations and all applicable laws•Conduct and participate in the recruitment, interviewing and hiring of branch employees•Administer and recommend disciplinary action, promotions, transfers and other personnel actions•Motivational mentor and coach to potential assistant managers within the organizationPast Promotions:Assistant ManagerManagement Assistant Management Trainee

Master Of Business Administration (M.B.A.), Business Administration, 3.3

Activities and Societies: Member of Project Management Institute. Member of the PMI -California Inland Empire ChapterMBA Graduation Date.

Master'S Degree, Project Management, 3.4

Activities and Societies: Former Member of Project Management Institute (Inland Empire Chapter)Received Project Management Certificate.