Desislava K. Email & Phone Number

San Francisco, Ca, Us

San Francisco , California , Us

San Francisco, Ca, Us

Bulgaria Innovation Hub aims to facilitate knowledge sharing and cross-cultural collaboration between US and Bulgarian entrepreneurial communities to spur innovation and growth. My role is to lead training sessions on outbound sales and offer 1:1 guidance, domain expertise, and network access to BIH startup cohorts.

San Francisco, California, Us

• Manage a book of top-tier prospective partners, ensuring 100% penetration and engagement• Develop and implement effective sales strategies; consistently exceed targets• Run complex sales cycles and nurture long-term client partnerships• Partner with cross-functional leaders to align sales goals with company objectives• Monitor sales metrics to identify trends; provide regular forecasts and reports• Mentor Account Executives, providing ongoing coaching and feedback

San Francisco, California, Us

• Managed a book of prospective retail partners with over $1B in annual sales• Consistent top team performer, habitually exceeded targets and landed flagship partnerships• Actively engaged in strategic initiatives to unlock new market opportunities (education, home improvement, services, elective medical)• Collaborated with senior sales leadership to align sales goals and stay ahead of competitors

San Francisco, California, Us

• Managed a book of prospective retail partners with up to $1B in annual sales• Consistent top team performer, exceeded quarterly targets by 150%, on average, while in seat• Worked closely with the Customer Success team to ensure retention and upsell opportunities• Analyzed data to optimize the sales process and propose improvements• 2x Founders Club winner (2020-21)

San Francisco, California, Us

• Developed, executed, negotiated, and closed new business, exceeding annual quota targets by 130%, on average, during tenure• Managed multiple concurrent sales cycles from prospecting to close; helped customers cut 50% of document processing time and costs by implementing Nitro’s cutting-edge SaaS technologies.• Instrumental in the company’s transition from Software (perpetual licensing) and SaaS (subscription licensing) model.• 3x Presidents' Club winner (2015-18)

San Antonio, Texas, Us

• Managed book of 100 of the company’s most strategic prospect accounts, ensuring 100% penetration and engagement• Developed and implemented successful sales strategies leading to exceeded 2014 quotas by 300%.• Sourced, executed and closed the single largest deal in the company history.• Played a key role in the market positioning of the company’s new service category - Open Data Services (ODS)

San Antonio, Texas, Us

• A quota-carrying Client-Success Role, focused on the onboarding, growth, upsell and retention of the company’s top 50 accounts• Exceeded goals by 200%+ while in seat.

San Antonio, Texas, Us

• First Client Success hire; helped developed the department workflow, reporting, success tracking and communication channels with cross-functional teams• Responsible for the post-sales support and onboarding of all large customers, ensuring growth and retention.

San Juan, Pr

• Handled technical and billing inquiries, liaised with banks and financial institutions regarding billing escalations.

Houston, Texas, Us

• Led a team of Client Success Representatives, handling service requests from Tier 1 enterprise clients in the UK in an extremely fast-paced environment• Monitored KPIs, SLAs; analyzed data to identify trends and areas for improvement

London, London, Gb

• Managed online payment accounts requests, escalations, and fraud investigations. Identified potential sales and partnership opportunities.

Chinese Studies And Translation

Linguistics, Linguistics

Language, Cultural And Business Exchange Program