Desiree Delaney Email and Phone Number
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Detail oriented, compassionate, driven social services and former administrative professional. Specialized in working with the geriatric population and those facing social determinants of health. Able to work effectively in either a Social Services or Administrative role. Obtained Bachelors of Arts, Community Health Worker certification, Chronic care professional training, Brief action planning certification, mental health first aid, and Lifestyle coach certification.
Northshore Health Centers
View- Website:
- northshorehealth.org
- Employees:
- 162
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Community Health Worker ManagerNorthshore Health Centers Jun 2023 - PresentPortage, Indiana, United StatesOversee the day-to-day of the Community Health Workers, to ensure proper implantation of the Diabetes Recognition Prevention Program. Responsible for reviewing patient care plans to ensure accuracy and compliance.Be the initial point of contact for Community Health Workers, serving as a mentor to employees, promoting teamwork, and identifying any training needs. Review resumes and conduct interviews to identify appropriate candidates for hiring.Manage staffs time cards, call offs… Show more Oversee the day-to-day of the Community Health Workers, to ensure proper implantation of the Diabetes Recognition Prevention Program. Responsible for reviewing patient care plans to ensure accuracy and compliance.Be the initial point of contact for Community Health Workers, serving as a mentor to employees, promoting teamwork, and identifying any training needs. Review resumes and conduct interviews to identify appropriate candidates for hiring.Manage staffs time cards, call offs, PTO, ect. Hire and train new Community Health Workers for the department. Apply for and establish the CDC Diabetes prevention program clinic wide. Provide appropriate reporting to the CDC for program implementation. Establish department as a whole and set department goals for future growth. Rewrite ad recieve state approval for grant scope of work and budget to match the changing needs of the department. Show less -
Community Health WorkerNorthshore Health Centers May 2022 - Jun 2023Portage, Indiana, United StatesHelp patients identify social determinants of health affecting their wellbeing and create health and social management goals.help conduct a National diabetes prevention program and assist patients with setting SMART goals.Make sure that patients have the required periodic health assessments completed and have had age appropriate wellness screenings done; assures that follow up clinic or specialist appointments are made to get needed assessments or screenings done. Ensure patients… Show more Help patients identify social determinants of health affecting their wellbeing and create health and social management goals.help conduct a National diabetes prevention program and assist patients with setting SMART goals.Make sure that patients have the required periodic health assessments completed and have had age appropriate wellness screenings done; assures that follow up clinic or specialist appointments are made to get needed assessments or screenings done. Ensure patients have completed recommended preventative screenings.Make outreach and follow up calls to patients.Arranged for services on behalf of the individual, such as helping them arrange transportation and make medical appointments.Make outreach and follow up calls to patients.To get department up and running created multiple resource lists for items such as housing, clothing, food pantries, shelters, transportation ect. spanning Lake, Porter and Laporte County. Trained New Community Health Workers. Show less -
Community Health WorkerHealthlinc Community Health Center Jun 2020 - May 2022South Bend, Indiana, United StatesHelped patients set and obtain personal health goals through Brief action planning, support and follow up. Served as a liaison between clinical staff and patients. Provided referrals to community social support agencies per patient's ongoing resource needs. Maintained up to date knowledge social services offered in South Bend and the surrounding area. Ran PIPBHC ( Promoting integration of Primary and Behavioral health care) program for the HL Centennial location. Provided ongoing case… Show more Helped patients set and obtain personal health goals through Brief action planning, support and follow up. Served as a liaison between clinical staff and patients. Provided referrals to community social support agencies per patient's ongoing resource needs. Maintained up to date knowledge social services offered in South Bend and the surrounding area. Ran PIPBHC ( Promoting integration of Primary and Behavioral health care) program for the HL Centennial location. Provided ongoing case management for patients per provider's requests and patients needs. Obtained and maintained certification as a Community Health Worker and kept up to date on trainings and CECs. Maintain and keep lists current of resources in LaPorte and St. Joseph County. Seeked out new resources as specific patient needs arose. Show less -
Medical Receptionist (Psr)Healthlinc Community Health Center Jan 2019 - Jun 2020South Bend, Indiana AreaAssisted front end in a smooth transition as the company moved from Beacon to Healthlinc ownership.Screened Incoming calls and assisted the caller with their needs or routed to the appropriate destination.Greeted public by registering new patients, checking patients in, and collecting co-payments.Assured documentation was in place for proper billing through insurance eligibility electronic verification.Worked as a trainer for new incoming front-end staff. Was designed the main… Show more Assisted front end in a smooth transition as the company moved from Beacon to Healthlinc ownership.Screened Incoming calls and assisted the caller with their needs or routed to the appropriate destination.Greeted public by registering new patients, checking patients in, and collecting co-payments.Assured documentation was in place for proper billing through insurance eligibility electronic verification.Worked as a trainer for new incoming front-end staff. Was designed the main point person for all 7 providers scheduling needs. Show less -
Alzheimer'S Care Unit Assistant DirectorGolden Livingcenters Apr 2017 - Dec 2017Portage, InianaActed as Unit Director during Director’s maternity leave, co-managing the units: CNAs, nurses, and activity aids.Created and maintained resident care plans, to assure resident’s safety and psycho/social needs were met.Assured all needed monthly and yearly assessments were completed and resident files were kept up to date.Met with families to solve grievances, address concerns, advise on unit moves or needed hospice care.Addressed any state reportable issues, which arose, and… Show more Acted as Unit Director during Director’s maternity leave, co-managing the units: CNAs, nurses, and activity aids.Created and maintained resident care plans, to assure resident’s safety and psycho/social needs were met.Assured all needed monthly and yearly assessments were completed and resident files were kept up to date.Met with families to solve grievances, address concerns, advise on unit moves or needed hospice care.Addressed any state reportable issues, which arose, and assured needed documentation was in place. Show less -
Direct Support Professional / Job CoachOpportunity Enterprises, Inc. Nov 2015 - Apr 2017Valparaiso, InCared for clients with physical and cognitive disabilities living in one of the companies group homes.Created workplace goals as well as provided coaching and training to actively working vocation rehab clients.Electronically and manually, provided necessary documentation and assured resident files were kept up to date.Maintained the required number of billable client hours per government rules and regulations.Achieved the required 85% productivity rate and, on multiple… Show more Cared for clients with physical and cognitive disabilities living in one of the companies group homes.Created workplace goals as well as provided coaching and training to actively working vocation rehab clients.Electronically and manually, provided necessary documentation and assured resident files were kept up to date.Maintained the required number of billable client hours per government rules and regulations.Achieved the required 85% productivity rate and, on multiple occasions, received a bonus for higher productivity. Show less -
Family Case ManagerIndiana Department Of Child Services May 2015 - Oct 2015Gary, Indiana, United StatesConstructed court reports and ensured client files were kept accurate and up to date.Set up and monitored needed services for each family and child on assigned case load. Addressed any issues which arrose with care of the child and addressed any parental concerns.Attended court hearings to speak on behalf of children on assigned case load. -
Behavior SpecialistPorter-Starke Services, Inc. Aug 2014 - May 2015Valparaiso, Indiana, United StatesPrepared, handed out and ensured each resident took their needed medications.Educated residents on appropriate completion of everyday ADL'S and assisted each resident in furthering their life goals, such as obtaining employment.Provided support to each resident and directed them in using appropriate coping strategies to best handle their mental health disorder.Complete resident shift notes, billable notes, and maintain required number of billable hours. -
Receptionist / Accounts ReceivableProvidence Life Services (Now Former Owners Of Holland Home) Oct 2006 - May 2013South Holland, IlUsing multiline switchboard, screened all incoming calls and assisted the caller or forwarded as needed.Ran the Accounts Receivable Department while the company sought a replacement for that position. Handled all money coming into the facility, assuring all payments had been properly documented.Assured Maintenance requests were appropriately handled and resolved.
Desiree Delaney Education Details
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Double Major In Human Development And Family Services And General Sociology
Frequently Asked Questions about Desiree Delaney
What company does Desiree Delaney work for?
Desiree Delaney works for Northshore Health Centers
What is Desiree Delaney's role at the current company?
Desiree Delaney's current role is Community Health Worker Manager at Northshore Health Centers.
What is Desiree Delaney's email address?
Desiree Delaney's email address is dd****@****chc.org
What schools did Desiree Delaney attend?
Desiree Delaney attended Purdue University Northwest.
Who are Desiree Delaney's colleagues?
Desiree Delaney's colleagues are Sidney Huisinga, Antoinette Johnson, Ashley Nguyen, Shannon Gavin, Kayla Williams, Lauren Turke, Joe Amato.
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