Desiree Headley Email & Phone Number

Boston, Ma, Us

Somerville, Massachusetts, United States

Boston, Massachusetts, United States

Boston, Massachusetts

Somerville, Massachusetts

• Provides support, crisis intervention, advocacy and information and referral services to victims of domestic violence• Complete intakes and follow up sessions with clients• Facilitates a weekly support group regarding the causes, dynamics, impact, and associated risks of domestic violence for victims and their families. • Conducts risk assessments and safety planning as needed• Advocates on behalf of client with a wide range of service providers, state agencies, and others with whom the client must interact and do business. • Assists with obtaining emergency orders of protection, victim compensation, and a wide range of community resources including safe housing/shelter, legal, financial, employment, and other services.• Accompaniment to court, legal, medical, housing, and other appointments as appropriate • Provides on-going follow-up with clients regarding safety planning, and identification of additional advocacy needs and resources; including referrals to appropriate follow-up services and treatment. • Collects and maintains confidential client services data.

Newton, Massachusetts

• Monitored and assist students as needed in daily routines.• Initiated and follow through with behavioral interventions in an appropriate manner.• Handled classroom problems quickly and efficiently.• Communicated with teacher regarding student progress/behavior/special needs.• Participated in planning meetings regarding communication, academic, vocational and behavior needs of students and contribute in the development of goals and strategies in these areas.• Participated in multi-disciplinary and trans-disciplinary meetings.• Collected data and provide follow through for learning activities.• Helped students follow individual daily schedule.

Brighton, Massachusetts

· Supervised staff in accordance with Department of Housing and Community Development’s policies and procedures· Established employee goals and conduct employee performance reviews · Identified and address training needs of Guest Advocate staff in individual supervision and make recommendations to the Director of Residential Services and Coordinator for Programming and Professional Development· Attended agency management and supervisory trainings, conduct applicant interviews for vacant positions· Coordinated Guest Advocate activities and projects to ensure continuity of service for Hastings House guests, with special attention to the needs of families· Coordinated and implemented new policies and procedures within the housing program· Coordinated staffing schedules, work assignments/rotations, employee vacations, employee breaks, overtime assignments, and back-up for absent employees· Scheduled and conducted staff meetings for staff on shift· Assisted staff with problem-solving in regards to complex staff and/or guest issues and provide direct intervention when necessary· Communicated and worked collaboratively with other Supervisors and Managers within Hastings House and CWU· Provided on-call assistance to Guest Advocate staff to ensure adequate staffing and guidance on policy and procedures on a rotating basis for weekends and holidays.· Performed other job related projects and activities as requested or directed

Boston, Massachusetts

· Investigated and developed job search leads according to each inmates interests, abilities and background· Conducted weekly Employment Readiness Classes· Initiated and maintained consistent contact with employers and potential employers through written and verbal communications · Reviewed and approved documentation for work release of inmates· Maintained tracking documentation through Microsoft Excel daily to ensure proper documentation of inmates employment status· Collected subsistence from inmates and kept up-to-date documentation of payments to be sent to Federal Bureau of Prisons· Followed through with disciplinary procedures for residents who fail to comply with Federal Bureau of Prisons rules regarding employment· Compiled and maintain accurate program reports, including weekly Employment reports for submission to the Federal Bureau of Prisons

Boston, Ma

· Supervised Program Monitors and facility staff· Maintained Federal Bureau of Prisons compliance on assigned shifts for program schedule· Conducted bed checks, telephone spot checks, room inspections, drug/alcohol tests, bag and pat searches of inmates · Oversee desk operations, including sign in/sign/out of inmates, recording of telephone call-ins, recording of visitors and deliveries, and documentation of events in the general log· Maintained inventory of chemicals and supplies· Maintained safety and security of the facility through supervision of camera’s and communication with US Marshalls, U.S Probation and Federal Bureau of Prisons· Investigated and facilitated disciplinary hearings for residents who are not complying to policies and procedures in compliance with the Federal Bureau of Prisons· Performed other job related projects and activities as requested or directed

Boston, Massachusetts

• Identified and prioritize a participant’s goals, personal strengths, needs, and barriers.• Prepared reports to be sent to founding sources• Maintained data base information• Developed an Individual Service Plan (ISP) of action through which the participant will use his/her strengths and overcome barriers in route to achieving his/her goals.• Assess, within and outside of ABCD, the resources needed to pursue those goals.• Successfully completed a personalized plan for each participant which identifies steps and actions that result in an agreed upon outcome.• Updated the ISP on a regular basis, allowing for growth and changing circumstances• Used an agreed upon coaching model to assist the participant in changing habits while reducing the participant’s dependency upon the case manager before the end of the program

Providence, Ri

· Monitored 24 hour hotline calls from domestic violence victims· Prepared and fills out Pre-Screening intake forms for potential residents· Sorted through donations and assess values of items· Monitored daily activities of residents in the facility, including cleaning· assignments· Maintained a safe environment of location by walk-through of facility and· check-lists· Assisted in disciplinary techniques and strategies· Performed daily office duties such as filing, faxing and coping· Remained on site for a 12 hour overnight shift when needed

Bachelor Of Science, Criminal Justice

Activities and Societies: NAACP, Student Government, Residential Life Concentrations: Psychology, Sociology and Literature

Diploma, General Studies

Activities and Societies: Academy of Finance, Drama Club, Yearbook Committee, Prom Committee