Desiree Miles Email & Phone Number

Brownsville, Texas, United States

• Spearheaded the creation of an asset tracking system using WiFi and GPS technologies, linking assets to designated trackers and adding them to the internal map.• Managed vendor repair loops for all laser and welding assets, ensuring timely maintenance and repair.• Developed and uploaded Preventative Maintenance schedules and procedures for over 2,000 assets in the Asset Management program at SpaceX.

Waco, Tx, United States

• Performed duties of the Maintenance Supervisor in Unit Dose Fill, Unit Dose Pack, and Multi Dose Plastics areas. • • Supervised 10 Maintenance Technicians across several departments on Equipment breakdowns, Scheduled repairs, and Preventative Maintenance. Strategically assigned tasks to promote timely completion.• Scheduled and planned Preventative Maintenance according to the Production line schedule and assigned each PM to a Maintenance Technician.• Communicated repair times and line impacts to Maintenance and Production leadership.• Created training and lessons learned guides for the Maintenance team to follow.• Wrote Assessments and Non-Conformance reports when deviations occur.

Sparks, Nevada

• Worked as Technical Program Manager and Maintenance Planner roles in the Drive Unit Department. Filled in for Maintenance Supervisors and Department Management as needed. • Managed the new factory CMMS system (Computerized Maintenance Management Systems) by managing the Asset Registrar. Created, led, and tracked the planning processes such as Autonomous Maintenance/Preventative Maintenance, Work Order projects, and Data Analytics for tracking Key Performance Indicators. o Managed scheduling and entering of Autonomous Maintenance/Preventative Maintenance and created job plan packages for Work Order projects for continuous line improvements. Packages included: Labor estimate, Material requirements, Asset documents, Drawings, BoMs, Tool list, Applicable procedures, Technician assignment, and Safety related items to get each job done with safety, quality and efficiently in mind. I liaised and coordinated between cross-functional teams being Maintenance, Production Ops and Engineering to acquire the needed downtime for each W/O project. o Within the CMMS system and dashboards, I established job goals for the department workforce. I tracked all data analytics KPIs. Provided factual data required for evaluation of performance and corrective action for all Technicians in my department. Provided accurate labor forecasting and material needs and recognized possible labor shortages or excess. • Represented Drive Unit Department as CMMS owner and drove any trainings to all Drive Unit Technicians. • Spares Management and procured information from vendors to ensure cost effective purchasing and timely receipt of parts and materials for Drive Unit. • Managed Special Projects team of 4 Equipment Technicians and 2 Process Technicians to preform Engineering level line modifications and yield projects.• Promoted 5S activities and lean manufacturing on the manufacturing floor. • Interviewed/screened all new job applicants for Process/Equipment Technician.

• Worked as Maintenance Supervisor roles in Drive Unit Department. • Managed a shift of 25 Equipment/Process Technicians on equipment repairs, Preventative Maintenance completion, and Yield fall out response and correction. • Maintained 0 recordable safety incidences while on shift. Strictly enforced safety compliance in order to protect team members from harm.• Coordinated with other departmental team leadership to optimize Equipment Availability. • Managed unplanned equipment failures and communicated repair times and line impacts to operations team leadership.• Monitored Shift Priorities and liaised between Maintenance team and Management, strategically delegated tasks to promote timely completion.• Coordinated Technical Training for Technician development. Communicated/coached Technicians toward career development, delivered monthly/quarterly reviews, and approve timecards. • Interviewed/screened all new job applicants for Process Technician and Equipment Technician position in my area.

Austin, Texas

• Supervised 12 Cleans Process Technicians and 2 Process Engineers in Cleans (Wet Etch) Department.• Delivered yearly reviews, delivered quarterly 1-on-1’s, gave feedback and update bluebooks for each employee. • Created and edited SOPs then Trained/delivered to the team. • Mentored and trained Technicians and Engineers on all aspects of Cleans Process Sustaining. (Creating Touch Up Recipes on Machines/Equipment, How to determine if product processed via Machine/Equipment log and FDC Trace Monitor, How to properly react to SPC events, etc)• Monitored manufacturing line and decide if additional Machine/Equipment could be qualified to help with line health and throughput. • Attended meetings on how to improve Cleans Department and put action items in place for the Process team to follow. • Acted as Back-up Machine/Equipment Supervisor. • Provide updates on Machine/Equipment downs and track parts that are on order. • Provided direction to the Equipment Technicians and Equipment Engineers on which tools to work on first and how to prioritize their work. • Interviewed/screened all new job applicants for Process Technician and Equipment Technician positions in my area.

Austin, Texas Area

• Process lead for Cleans, Electro Plating and Metrology Departments. • Monitored and reacted to quality deviations. • Ran touch up recipes on misprocessed wafers. • Resolved line down issues. • Responded to BBT and SPC events and put correct follow up plans in place. • Verified that defective product could move through the production line. • Notified and coordinated with other process areas to correct processing issues. • Troubleshoot defects back to issues on machines. • Wrote SOPs for other Techs/Engs to follow. • Took classes for Lean manufacturing.

• Purchased consumables, raw materials, packing supplies, and cleaning supplies. • Used MRP to process PO’s to companies when placing orders. • Calculated and planned how much raw materials to buy in accordance to stock levels and scrap rates. • Took inventory counts of raw and finished products. • Wrote operating procedures for the Purchasing Department. • Followed up on orders, filed paper work, and met with sales personnel from other companies. • Took classes and became a Certified Quality Systems auditor.

Manassas, Va

• Took down tools that were not running within spec. • Troubleshot and performed preventative maintenance on Diffusion Kokusai furnaces and RTP AMAT wafer processing tools. • Recovered tool errors, taught robot movements, leak checked vacuum systems, troubleshot pressure variations, and investigated front end and back end tool malfunctions. • Took on new projects to better the Diffusion area including cost reduction, scrap reduction, wrote Nitride/Poly reaction mechanisms and how to protocols. • Trained Engineers and Technicians on process control and PMs. • Became Back up supervisor and lead on process control to all Engineers and Technicians on my shift. • Ran on shift process control in Diffusion Engineering department. • Took metrology measurements for defect analysis. Used various programs to monitor and correct quality defects on 300mm wafers. • Used SPC results to make calculations and apply offsets to process deviations. Made temperature and time adjustments according to SPC results. • Wrote daily Quality Deviation Reports. • Coordinated with other areas to correct process issues.

• Ran test and collected data for characterization and quality of incoming wafers. • Mixed chemicals for etching of wafers, calculated etch rates, 4-point probe measurements, wrote machine procedures and protocols for ISO certification. • Calibrated and troubleshot machines including Surf-scan, Lehighton, Photo Luminance, Hall, White light, Polaron, and Bede X ray.

Past Responsibilities: Supervised and trained personnel to perform daily operations on the GEC RF Dusty Plasma reference cell. Collected experimental data and ran analysis on the data. Used programs Labview and Mat Lab. Was on a team that built a plasma vacuum system from the ground up. Machined and ordered parts for the reference cell, pumped down vacuum systems to run experiments, used tools such as oscilloscope, rf signal generator, variable passive attenuator, DC power supply, digital multimeter, calipers, cryo and mechanical pump.