Desiree Gonzalez Email & Phone Number

Austin, Texas, United States

• Obtain, process, and reconcile signed work records, expense statements, and corporate accounts• Assign accurate coding for missing Hospitalist work records and vendor invoices for assignments• Perform data entry and record management for accounting with proprietary computer software• Process billing adjustments and adhere to weekly, bi-weekly, and monthly billing deadlines• Comply with information systems security and maintain confidential sensitive information

Austin, Texas, United States

• Performed front desk operations, provide concierge assistance, and ensure customer satisfaction and retention• Executed billing and payment processing, business correspondence, daily reports, and manage accounts• Informed guests of promotional information, sold memberships to meet goal, and answer guest inquiries• Checked in members efficiently, assist members with needs of the club, and maintain sanitation policies• Skilled in phone etiquette, data entry, confidential record keeping, and administrative work

Houston, Texas, United States

• Accommodated multiple tables in a high-volume restaurant while maintaining excellent customer service• Trained new hires, learn restaurant chain operations, and covered staff shortages enthusiastically• Certified and experienced in food handling, fulfilling orders, and opening/closing procedures• Promoted and sold specials of the day, provided customer solutions, and retained clientele

Friendswood, Texas, United States

• Greeted, served, and retained multiple guests at a time while providing menu recommendations• Discussed dining and nightlife recommendations while recording orders accurately and efficiently• Carried out cash register operations, reservations, order updates, and restaurant policies

Pearland, Texas, United States

• Experienced with proprietary online ordering and delivering software, organization, and customer satisfaction• Shopped for guests’ orders for the day, organized orders in proper slots, and delivered to vehicles efficiently• Achieved productivity standards, communicated order adjustments, and adapted to business needs