Desiree Gonzalez Email & Phone Number

Austin, Texas, United States

• Obtain, process, and reconcile signed work records, expense statements, and corporate accounts
• Assign accurate coding for missing Hospitalist work records and vendor invoices for assignments
• Perform data entry and record management for accounting with proprietary computer software
• Process billing adjustments and adhere to weekly, bi-weekly, and monthly billing deadlines
• Comply with information systems security and maintain confidential sensitive information

Austin, Texas, United States

• Performed front desk operations, provide concierge assistance, and ensure customer satisfaction and retention
• Executed billing and payment processing, business correspondence, daily reports, and manage accounts
• Informed guests of promotional information, sold memberships to meet goal, and answer guest inquiries
• Checked in members efficiently, assist members with needs of the club, and maintain sanitation policies
• Skilled in phone etiquette, data entry, confidential record keeping, and administrative work

Houston, Texas, United States

• Accommodated multiple tables in a high-volume restaurant while maintaining excellent customer service
• Trained new hires, learn restaurant chain operations, and covered staff shortages enthusiastically
• Certified and experienced in food handling, fulfilling orders, and opening/closing procedures
• Promoted and sold specials of the day, provided customer solutions, and retained clientele

Friendswood, Texas, United States

• Greeted, served, and retained multiple guests at a time while providing menu recommendations
• Discussed dining and nightlife recommendations while recording orders accurately and efficiently
• Carried out cash register operations, reservations, order updates, and restaurant policies

Pearland, Texas, United States

• Experienced with proprietary online ordering and delivering software, organization, and customer satisfaction
• Shopped for guests’ orders for the day, organized orders in proper slots, and delivered to vehicles efficiently
• Achieved productivity standards, communicated order adjustments, and adapted to business needs