Desiree Sim Email & Phone Number

New York, Ny, Us

Efficiently handle diverse administrative tasks, such as scheduling, and tracking training enrollment, completion, and attendance. Contribute to the preparation of surveys, data collection, analysis, and presentations. Generate reports in Auzmor, Apricot, CARES, and other databases, effectively communicating key findings. Develop a comprehensive training calendar for instructor-led sessions and serve as the lead coordinator for skills lab across various program locations in NYC. Deliver 6 monthly live training sessions and skills labs both online (via Zoom) and in-person, covering a wide range of topics related to organizational development, social services, and trauma-informed approaches.

Collect, code, and analyze data to assess agency-wide needs in areas such as trauma-informed care, training, and supervision. Perform various administrative tasks, including managing calendars, scheduling meetings and events, and coordinating training sessions. Respond to routine inquiries and provide requested data. Enter and summarize training evaluation, client focus group, and other relevant data.Research best practices and emerging trends in domestic violence, homelessness, diversity, equity, inclusion, social services, leadership, and management.

Organized, scheduled, and managed logistics for departmental meetings, events, and approximately 40 training sessions for 500 staff members.Prepare materials, documents, and presentations for meetings and training sessions.Co-facilitate or independently facilitate 3 training sessions per month for URI staff.Handle routine inquiries related to departmental business.Enter data from evaluations and training sessions.Establish, update, and maintain departmental files/records (paper and electronic).

Bronx, Ny

• Interviewed over 350 youth participants and collected, copied and filed away their employment documents • Facilitated 10 “work-ready”orientations and assigned the participants to 50+ worksites for summer employment • Ensured that worksite placements were safe, clean and helpful to the participants

Saratoga Springs, Ny

• Weekly match about 15 senior citizens in-need with a volunteer in the community • Assist seniors with any questions or concerns they might have and direct them to resources • Facilitate 4 social groups that supports about 15 members each through the aging process

Saratoga Springs, Ny

• Perform administrative tasks such as filing, copies/faxes, and assist clients/staffers in any way necessary • Assigned over 150 tutees to appropriate tutors• Distribute, collect examinations and ensure that about 100 students are following the honor code

Saratoga Springs, Ny

• Completed resident intakes, explained shelter policies and ensured that all documents were submitted • Assisted about 5 residents a week with housing and job searches • Covered the front desk which consisted of answering the phone and helping people who walked into the shelter

Nyc

• Read and summarized over 75 documents to contribute to the “Best Case Work Practice” Manual • Supervised and wrote case notes for 5 weekly family visits between birth parents and foster children • Reviewed and graded about 45 work products from case planners using Solution Based Casework guidelines

Bronx, Ny

• Performed as a cashier, food preparer, cleaner, server and supervisor• Responsible for monitoring the register throughout the day, greeting and serving customers their food orders• Assisted chief in food preparation, kept restaurant environment clean at all times while supervising other employees

Nyc

• Supported the needs of 30 peer leaders and facilitated activities throughout the day between 9am and 2pm • Planned and presented 8 informational workshops about healthy relationships, resume building and more • Delivered 35 meals to home-bound elders, gift-wrapped for charity and prepared/served food at local pantry

Nyc

• Sourced for potential employees, background check companies and job posting sites • Made copies, answered emails, filed paperwork, scheduled appointments and created Excel spreadsheets • Handled all tasks of Recruitment Manager for 3 weeks while they dealt with family emergency

Saratoga Springs, Ny

• Cleaned tables, washed dishes and assisted chiefs in food preparation at the Dining Hall • Ensure exemplary guest service through all forms of banquet service, carving stations, bartending, running food during events, buffets, plated, replenishing product and supplies in compliance with event standards

Nyc

• Responsible for accurately handling cash drawer throughout the day• Worked outside in any weather tearing tickets, ensuring safety at all times and directing the customers out of the zoo at the end of the day• Promoted to membership crew, whom who was responsible for signing customers up for memberships and giving them any information about the 4 Zoos and 1 Aquarium in New York

Nyc

• Provided excellent customer service to customers and explained the safety waiver form and map of Central Park • Trained and supervised 4 employees, delegated tasks and worked as a liason between the staff and manager• Responsible for opening and closing the store and handling transactions throughout the day

Nyc

• Performed as an usher, concession and box office attendant • Teared tickets, directed patrons to their auditoriums and served food to customers • Answered phone calls and promoted memberships

Nyc

• Taught local youth about relationship abuse through the Relationship Abuse Prevention Program (R.A.P.P.) • Supported needs of adolescents and helped to resolve individual issues• Provided gift wrapping, volunteer at Breast Cancer Walk, delivered meals to elderly homeless• Read and planned activities for children at domestic violence shelter and prepared and served food at local food pantry

Nyc

• Performed administrative tasks such as filing, copies/faxes• Responsible for creating and sending out letters to about 200 housing residents • Answered phone calls and assisted the staffers and clients in any way necessary