Desislava Petrova Email and Phone Number

• Coordinates and monitors training activities for Employee, and Production Operators in the company • Assisting with monthly management accounts• Implementing HR Strategy and initiatives aligned with the overall business strategy• Analyzing training needs and prepare an Annual Training Program for staff.• Administrates company-training database for Employees and production operators in the company• Provides advice and guidance to Supervisors, Team Leads and staff as appropriate on HR policies and procedures, ensuring they are in line with overall strategy• Takes part in different stages of the recruitment process (advertising, pre-screening, selection, etc.) for operators and employees• Conducts employee satisfaction surveys• Generates and reports on conducted activities upon request of Financial Manager.• Managing and assisting in administration of Benefits scheme.• Coordinates with Finance Department changes to pay and benefits-starters, leavers, transfer, grade and hour changes• Ensures the HR management and administration systems are kept up to date • Awareness of the necessary Health and Safety policies, legislation and best practice, working with the line management structure in ensuring implementation as appropriateIn the role of General Services Manager:Responsible for administering the activities of the General Services Department through subordinate staff including planning, organizing, and directing the operations of building structure and open areas maintenance and improvements; Managing the automotive fleet usage;Plan, organize, direct, coordinate and control the programs and activities of the department through subordinate staff;Ensure that the department completes work within established procedures, safety standards and time commitments; Assist in the preparation of forward planning relating to the refurbishment of all areas;Co-ordinates all activities to ensure the required standard of service is achieved and maintained;

End-to-end purchase order managementHandling of clients requests and preparing offersHandling of Order/Shipment requestsHandling of RMA requestManagement and control of the shipmentsPermanent contact with the customers situated in Asia, Europe and America and database maintenanceCustomer support in different issuesMeeting with forwarders/couriers to negotiate pricing conditionsMaking reports for the Sales managersCommunication and cooperation with other departments – Logistics, Planning, etc.

Company's business correspondence management, Negotiations, Interpreting, Representation and consulting

Teaching English on different levels, groups and individual, translating different types of documentation, consecutive interpreting

Manage the whole process of recruiting operatorsDaily communication with the Production Managers, Shift leaders, Business Unit Managers in order to plan the activities orientated toward the personnel in the productionProblems solving Trainings planning and coordinationMaintaining the data base of the candidatesInvolved in the coordination of some outsourcing activitiesHR Project coordinator – Developing a competency matrix

Maintain the communication on all the levels between the Project Leader and the Bulgarian representativesAssistance during the visits of the Project Leader Responsible for the correspondence and appointments requiredCoordinate the activities plannedProject documents translation

Manage the whole process from recruiting personnel, press releases for currant vacancies, communication with clients, contractors, candidates, interviews implementation, preparation of labor contracts, job descriptions and all requirements for the HRMInternet bankingCommunication with local and national authoritiesNegotiationsLooking for clients for implementing the orders from abroadCommunication on different levels for the best performance of the organization and international communication with the clientsInterpretingResponsible for coordination of organizational documents Support the coordination of SGT trade and communication procedures

To recruit host families, to keep the communication during the PST, to arrange meetings with the community, to prepare all details for signing contracts for the training centers, to participate actively during the whole process, to solve problems in a gentle manner, to support the staff when needed; To help language trainers in the process of teaching Bulgarian language as a back-up language trainer, to meet the requirements of the organization;Responsibility for the PC vehicle, car wash, parking, filling the required documentation with regard to the reporting process, to drive and to work actively; Bulgarian Language and Cultural Training, advising American trainees, work with trainees with different styles of learning, tutoring, communication on daily basis concerning different situations, communication with representatives of small Bulgarian communities in the satellite, conflict solving, communication with the host families, helping trainees to integrate into the local society, helping them in organizing different type of events, cooperation with the Peace Corps staff

• Holding the process of the international communication• Daily communication with all partners of the company abroad• Analyzing clients satisfaction on monthly bases, register the claims and gives feed back to the companies • Participation and interpriting of the alien audits, carried out in the company• Interpretor in verbal and written forms• Cooperation with the authorities• Recruitment

• Manages the whole correspondence of the plant, • Communication with the partners abroad • Recruitment of personnel, Preparing reports for the personnel movement• Preparing and register of labor contracts

• Office management• Appointments• Communication with the other departments representatives• Receive calls• Arranges meetings, travels etc.