Dan Cratty Email & Phone Number

● Implemetation and managment of System Center Configuration Manager for update and software deployment agency wide.● Deployed Office 2010 enterprise wide including 20+ International locations● Implemented MDT 2012 and WDS image lab development and deployment environment● Developed universal Windows 7 image for agency deployment.● Implemented Google Chrome browser, including adapting OMB mandated United States Government Configuration Baseline standards for Chrome via GPO… Show more ● Implemetation and managment of System Center Configuration Manager for update and software deployment agency wide.● Deployed Office 2010 enterprise wide including 20+ International locations● Implemented MDT 2012 and WDS image lab development and deployment environment● Developed universal Windows 7 image for agency deployment.● Implemented Google Chrome browser, including adapting OMB mandated United States Government Configuration Baseline standards for Chrome via GPO. Ensured configuration met MCC operations standards. ● Implemented OMB mandated United States Government Configuration Baseline standards for Internet Explorer 8 and Windows 7 and Windows 7 Firewall.● Serve as Subject Matter Expert for Desktop / Laptop Refresh project replacing all agency owned workstations with laptop workstations● Developed universal Windows 7 image for corporate application testing.● Configured and maintained Virtual Desktop Infrastructure environment for USAID VDI Proof of Concept project. Environment included VMware ESX Servers, vCenter, XenDesktop 5, XenApp 5 & 6, AppSense and various other components.● Re-engineered universal Image deployment procedures to an external hard drive process. Included support for AMD and true dual core support. ● Implemented Mozilla Firefox 3.5.x browser, including adapting OMB mandated Federal Desktop Core Configurations standards for Firefox via GPO. Ensured configuration met USAID application and operations standards. ● Implemented OMB mandated Federal Desktop Core Configurations standards.● Implemented Windows XP SP3 and Internet Explorer 7 including OMB mandated Federal Desktop Core Configurations standards for IE 7 browser. Ensured configuration met USAID application and operations standards. ● Implemented MDT 2010 and WDS image lab development and deployment environment● Deployed Office 2010 enterprise wide. Show less

● Perform analysis for an Operating System upgrade and to develop a prototype of a proposed Vista, Federal Desktop Core Configuration FDCC for the Nuclear Regulatory Commission. The analysis includes agency-wide impact of upgrading to Internet Explorer (IE) 7, and the impact that an OS upgrade may have on other agency standard applications and the overall operational environment. Responsible for developing project plans and schedules, delivery of formal reports and presentations to senior… Show more ● Perform analysis for an Operating System upgrade and to develop a prototype of a proposed Vista, Federal Desktop Core Configuration FDCC for the Nuclear Regulatory Commission. The analysis includes agency-wide impact of upgrading to Internet Explorer (IE) 7, and the impact that an OS upgrade may have on other agency standard applications and the overall operational environment. Responsible for developing project plans and schedules, delivery of formal reports and presentations to senior management in support of the Vista analysis. Perform lead engineering tasks in the definition, development, and testing of Windows Vista configuration for the NRC including FDCC implementation. Developing single image solution for NRC hardware configurations. Show less

● Perform lead engineering tasks in the definition, development, and testing of Windows XP laptop configurations and user data migration in support of laptop data encryption project. Developed single image solution for FISD and other OPM hardware configurations. Coordinate implementation of recommended solutions with operational teams. Train operational teams to extend solution for future configuration and data migration needs. Created customized application installation packages for… Show more ● Perform lead engineering tasks in the definition, development, and testing of Windows XP laptop configurations and user data migration in support of laptop data encryption project. Developed single image solution for FISD and other OPM hardware configurations. Coordinate implementation of recommended solutions with operational teams. Train operational teams to extend solution for future configuration and data migration needs. Created customized application installation packages for inclusion in image and use in field. ● Perform as the tech lead in the definition, development, and testing of Windows XP desktop configurations. Technically coordinate the agency roll-out of new desktop platforms including systems configuration, installs, and user data migration. Identify, define, and quantify functional requirements and create and hardware standards and enterprise images. Develop testing procedures for changes proposed to the desktop configuration and coordinate testing for the desktop computing environment. Contribute to system/data migration architecture and planning and coordinate implementation of recommended solutions with operational. Utilize configuration management and release management processes. Document technical environments, processes and procedures, testing plans and project plans. Show less

● Streamlined Workstation Imaging process, creating one standard universal image (reduced from 12 images), customizing image for environment and eliminating repetitive, time intensive, configuration tasks using Sysprep and other tools and techniques● Extended Patch Management solution to allow for remote, automated applications distribution using MSI, InstallShield and standard installer batch scripting ● Streamlined workstation and application deployment● Installed and configured… Show more ● Streamlined Workstation Imaging process, creating one standard universal image (reduced from 12 images), customizing image for environment and eliminating repetitive, time intensive, configuration tasks using Sysprep and other tools and techniques● Extended Patch Management solution to allow for remote, automated applications distribution using MSI, InstallShield and standard installer batch scripting ● Streamlined workstation and application deployment● Installed and configured Web JetAdmin console for remote printer monitoring and management● Implemented Diskeeper Administrator for remote disk maintenance and defragmentation tasks● Established Windows 2003 Server and Terminal Services for remote desktop administration and management tasks● Implemented Remote Assistance and Remote Desktop workstation remote control solution● Reconfigured and organized poorly performing Linux NAS appliance ● Configured and manage Ghost console for numerous remote management and reporting tasks such as application Auto Installers and Remote Deployment of Standard Image ● Implemented Wake On LAN for remote wake up of workstations● Implemented PXE solution to allow for network booting and floppy free imaging● Established universal Administrative install points for software deployment and patching● Created pre-configured customized installer packages for Office and other applications● Implemented, modified and scripted User State Migration Tool for automating labor intensive user / workstation migration ● Developed scripts to automate numerous administration and management tasks● Leading Desktop portion of migration to AD, Group Policy, and a common platform of Windows XP and Office 2003 ● Evaluate, recommend and install HW/SW solutions ● Top Tier User Support● Serve as Technical Lead for team and Mentor to less experienced staff ● Manage Test Network for Desktop Administration team● Developed technical documentation and standard operating procedures Show less

● Streamlined workstation and application deployment via Admin Install points and MSI and standard setup scripts● Implemented Workstation imaging solution utilizing Ghost and PowerQuest Deploy Center ● Lead workstation OS migration to Windows XP● Implemented Remote Assistance for remote control of workstations in place of VNC● Implemented corporate Update Expert Patch Management solution ● Implemented Anti-Virus solution ● Manage User accounts, e-mail accounts, and file… Show more ● Streamlined workstation and application deployment via Admin Install points and MSI and standard setup scripts● Implemented Workstation imaging solution utilizing Ghost and PowerQuest Deploy Center ● Lead workstation OS migration to Windows XP● Implemented Remote Assistance for remote control of workstations in place of VNC● Implemented corporate Update Expert Patch Management solution ● Implemented Anti-Virus solution ● Manage User accounts, e-mail accounts, and file & print services, Network connectivity● Implemented Netware and NT printing ● Upper Tier User Support● Mentoring less experienced staff ● Developed technical documentation and training materials● Implemented corporate Helpdesk tracking system ● Evaluate, recommend, install and support HW/SW solutions including Wintel and Mac ● Coordinate operations of Telecom systems for corporate office and call centers Show less

● Implemented corporate Helpdesk tracking system ● Managed vendor relationships for procurement of hardware, software and licensing ● Maintained hardware and software inventory ● Managed network backup servers● Implemented Antivirus solution ● Manage User accounts, e-mail accounts, and file & print services ● Evaluate, recommend, install and support Dell and Mac workstations, servers and peripherals ● Implemented NT printing, print and file services for… Show more ● Implemented corporate Helpdesk tracking system ● Managed vendor relationships for procurement of hardware, software and licensing ● Maintained hardware and software inventory ● Managed network backup servers● Implemented Antivirus solution ● Manage User accounts, e-mail accounts, and file & print services ● Evaluate, recommend, install and support Dell and Mac workstations, servers and peripherals ● Implemented NT printing, print and file services for Mac● Implemented CRM database for sales team ● Built, configured and deployed NT and 2000 application and file & print servers ● Deployed Mac and Linux desktop● Conducted Telecom moves, adds and changes ● Upper Tier User Support Show less