Jan De Smet Email & Phone Number

Brussels, BE

Paris, La Défense, FR

MD of energy transition solutions for retail customers at Engie group level.Direct responsibility for development and operations of energy transition solutions for retail customers in Belgium and the Netherlands. Solutions ranging from classical products such as heatpumps and domestic battery sales and installations to more advanced energy management and.

Paris, La Défense, FR

MD Energy transition solutions B2C Belgium and CEO Engie Retail the Netherlands Broad scope of responsibility holding in various business domains in both Belgium and the Netherlands (total staff involved > 800).o Tribe Lead CEP-tribe: 6 squads addressing residential customer segments of comfort and engaged owners and the professional customer segment in.

Etterbeek, BE

Amsterdam, Noord Holland, NL

België, Brussel, BE

's-Hertogenbosch, Noord-Brabant, NL

Bruxelles, Région De Bruxelles-Capitale, BE

As Head of Customer Service & - Operations for B2C and B2B at ENGIE Electrabel Marketing & Sales BeLux I am responsible to design the customer journeys & processes to acquire and serve our customers improving their experience and to efficiently operate and continuously improve the servicing of our customers and operations (internal staff of >500 and.

Bruxelles, Région De Bruxelles-Capitale, BE

As B2C Segment Manager I had end to end responsibility over the B2C customer segment of Electrabel, covering operational marketing, sales and aftersales activities, processes and resources (direct staff of >600).

Brussels, Brussels Region, BE

Bruxelles, Région De Bruxelles-Capitale, BE

As CAE at SEE and SEI setting-up a globalized audit function with de-localized audit offices across the world, linking them and bringing them to maturity. Set-up and managed teams of auditors with diverse cultural (Brazilian, American, Peruvian, French, Italian, Dutch, Belgian), professional and academic (civil- industrial- and commercial engineers, IT,…).

Master’S Degree, Applied Economics

Master’S Degree, Masters In International Tax And Finance At Vlerick Management School

Cia

Cisa

Master’S Degree, Master In Forensic Audit

General Management Program