Desmond Eiffe
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Desmond Eiffe Email & Phone Number

Customer Journey and Experience Strategist at Wrike
Location: Ireland, Ireland, Ireland 9 work roles 3 schools
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Current company
Role
Customer Journey and Experience Strategist
Location
Ireland, Ireland, Ireland
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Who is Desmond Eiffe? Overview

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Quick answer

Desmond Eiffe is listed as Customer Journey and Experience Strategist at Wrike, a company with 1315 employees, based in Ireland, Ireland, Ireland. AeroLeads shows a matched LinkedIn profile for Desmond Eiffe.

Desmond Eiffe previously worked as Customer Journey & Experience Strategist at Wrike and Customer & Enterprise Marketing Manager at Thinscale Technology Ltd.. Desmond Eiffe holds Master Of Science In Strategic Marketing, Marketing, Honours Degree from National University Of Ireland, Galway.

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Email format at Wrike

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Wrike

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Profile bio

About Desmond Eiffe

Hi there! I'm a dynamic Marketer with 10+ years of experience in driving strategic lifecycle marketing initiatives and revenue growth through data-driven decisions. Proven track record in orchestrating multi-channel customer marketing campaigns and automation programs that generate demand, increase customer experience and improve brand presence. Colleagues would describe me as positive and calm, almost too calm under pressure. I believe in my own and the teams' ability to solve challenges collectively and with a cool head.I have consistently demonstrated the ability to create and execute successful marketing strategies throughout my career. I have strengths in various marketing facets such as Customer marketing, Digital (SEO, SEM and Social), email marketing and marketing automation.My favourite challenge is crafting customer strategy and executing successful campaigns, with an extra focus on creative content that successfully manage the customer lifecycle and improve the customer experience.I am experienced in both B2B & B2C technologysolutions.Experience in:Customer Marketing | Commercialisation of projects | Automation | Email Marketing | Content development | New Product Development | Marketing strategy | Account management | Account Based Marketing | Analytical Reporting | HubSpot | Salesforce | Marketing Cloud | Marketo | Lead Nurturing | Google AdWords| PPC | Google Tag Manager | | Hootsuite | Trade shows | Product Launches | Canva l Figma | Chili Piper |

Listed skills include Social Media, Marketing, Marketing Strategy, Microsoft Office, and 28 others.

Current workplace

Desmond Eiffe's current company

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Wrike
Wrike
Customer Journey and Experience Strategist
Ireland
Website
Employees
1315
AeroLeads page
9 roles

Desmond Eiffe work experience

A career timeline built from the work history available for this profile.

Customer Journey And Experience Strategist

Ireland

Customer Journey & Experience Strategist

Current

Dublin, County Dublin, Ireland

Aug 2024 - Present

Customer & Enterprise Marketing Manager

Dublin, County Dublin, Ireland

  • Strategic lead on quarterly strategy for Enterprise and Customer accounts to successfully manage the customer lifecycle and journey.
  • Implemented innovative customer engagement strategies and automation programmes.
  • Campaign lead on all inbound campaigns (Email/Paid/3rd party).
  • Created and implemented a product launch strategy specifically for existing enterprise accounts to create new up-sell and cross-sell opportunities.
  • Developed customer advocacy engagement strategies to further our reach
  • Planned, created, and implemented digital campaigns around target industries (BPO/Healthcare/Finance).
Apr 2021 - Jun 2023

Growth & Customer Marketing Manager

Ireland

  • Developed strategies for delivering innovative products to both new and existing clients using multiple channels, managing the content at each life cycle stage to deliver on divisional objectives.
  • Work with multi-disciplinary teams to introduce new products & services to create upsell and cross-sell opportunities.
  • Collaborating with the C-suite on customer-focused demand strategies to drive upsells.
  • Managed a team of digital and content marketing executives to provide demand-generation strategies, email marketing, social media management, marketing automation, content creation and CRM management.
  • Planned, staffed and delivered on local meetups and EMEA trade shows
  • Analysing/Reporting data and metrics to track progression and identify areas for improvement.
Feb 2018 - Apr 2021

Multichannel Marketing Manager

  • Key Focus on the planning and launching of new innovative products that take the commodity aspect out of the products.
  • Creation and delivery of the Ukonekt Campaign System a new direction for the company.
  • Collaborate and consult with our largest clients and partners to extend relationships, increase product base and drive consistent growth through digital and traditional means.
  • Navigating the complexities of Brexit and existing customers in the UK while concurrently looking for growth in both existing and new markets.
  • Create new branding, content and video marketing opportunities for new and existing products in close collaboration with clients.
  • Work with various stakeholders to create and execute on a strategy with a omni-channel marketing approach.
Jan 2016 - Feb 2018

Senior Marketing Executive

  • My time was spent Developing and producing content and help develop integrated marketing campaigns to support the company and clients marketing ands Sales ActivitiesWork was focused on the UK, Netherlands and Ireland..
  • Implement complex customer acquisition and loyalty marketing campaigns for a portfolio of products
  • Multi-channel management including print advertising, direct mail, events and email paid social digital display advertising,
  • In co-ordination with internal and external stakeholders to create and deliver targeted content campaigns to generate valuable marketing qualified leads.
  • Work closely with Sales and Publishing to plan and execute projects for lead gen, up-lift, cross-sell and thought leadership opportunities
  • plan and implement go-to-market execution for new product launches
Mar 2015 - Jan 2016

Marketing Executive

  • Digital and traditional marketing planning, implementation and execution with the sales and marketing teams
  • Project manage and plan strategy for campaigns
  • Plan and Implement Multi-channel product launches using B2B & B2C communications
  • Work in a multi-disciplined team with Software Developers and Graphic Designerst to create landing pages, rich media marketing campaigns and physical marketing promotions as part of cohesive strategy.
  • Measure campaign statistics to build insights and trends in an effort to improve the effectiveness of the campaigns
  • Reporting on multiple campaigns to present to Managing Director, Head of Sales and various clients.
Feb 2014 - Mar 2015

Marketing Consultant

Galway City, Co. Galway, Ireland

Give marketing services to the clients based within the Ballybane Enterprise Centre. These include conducting market research and creating marketing plans in line with their strategies.To regularly communicate with both Inter-company and Third Party customers to ensure that they are aware of all current and future business developments.Identify new product.

Sep 2013 - Jun 2014

Operations Executive

Khalid Air

Republic Of South Sudan

Khaild Air is an air charter company based in Entebbe, Uganda. The company is an air charter company and is a subsidiary of Air Stream FZE based in the United Arab Emirates.My role was to represent Khalid Air in the eastern african area and any international clients from Airstream FZE.My main duties included managing the whole sales process from lead.

Nov 2011 - Sep 2012
Team & coworkers

Colleagues at Wrike

Other employees you can reach at wrike.com. View company contacts for 1315 employees →

3 education records

Desmond Eiffe education

Master Of Science In Strategic Marketing, Marketing, Honours Degree

Subject included: Applied Marketing Research, Services Marketing, Selling & Sales Management, E-Business Marketing, New Product.

Bachelor Of Business (Honours) In Marketing, Marketing, 1.1

Activities and Societies: DkIT Soccer Team, DkIT Student Union Representative, DkIT Student Enterprise, DkIT Open Day Subjects included.

Bachelor Of Business (Honours) In Marketing, Marketing, 1.1

Activities and Societies: ESDES Football Club, IBP Club In the third year of my undergraduate degree I took part in the Erasmus Programme.

FAQ

Frequently asked questions about Desmond Eiffe

Quick answers generated from the profile data available on this page.

What company does Desmond Eiffe work for?

Desmond Eiffe works for Wrike.

What is Desmond Eiffe's role at Wrike?

Desmond Eiffe is listed as Customer Journey and Experience Strategist at Wrike.

Where is Desmond Eiffe based?

Desmond Eiffe is based in Ireland, Ireland, Ireland while working with Wrike.

What companies has Desmond Eiffe worked for?

Desmond Eiffe has worked for Wrike, Thinscale Technology Ltd., Active Difference Ltd, Sccul Enterprises Clg, and Khalid Air.

Who are Desmond Eiffe's colleagues at Wrike?

Desmond Eiffe's colleagues at Wrike include Alex Jiménez Porras, Axel Fitte-Duval, Anna Khamicheva, Varshitha Gp, and Kumkum Kumkum.

How can I contact Desmond Eiffe?

You can use AeroLeads to view verified contact signals for Desmond Eiffe at Wrike, including work email, phone, and LinkedIn data when available.

What schools did Desmond Eiffe attend?

Desmond Eiffe holds Master Of Science In Strategic Marketing, Marketing, Honours Degree from National University Of Ireland, Galway.

What skills is Desmond Eiffe known for?

Desmond Eiffe is listed with skills including Social Media, Marketing, Marketing Strategy, Microsoft Office, Market Research, Teamwork, Marketing Communications, and Sales.

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