Dessie Danielle Wilson Email & Phone Number

Carrollton, Texas, United States

• Establishing root cause for delivery failures and poor performance, create action plans, and lead resolution of issues for DHL,UPS, Fedex,USPS.
• Communicate effectively and efficiently with managers, sales staff, support staff, design team, vendors, and overseas team, etc.
• Ensures the products/materials meet design specifications, and ensure delivery dates.
• Handles project management, Salesforce PO generation, and factory payment requisitions.
• Monitors suppliers’ performance including on-time delivery and quality.
• Review and audit invoices before submitting them for payment.

Denton, Texas, United States

• Act as an administrative support resource for the Director of Marketing and team.
• Create, update, maintain and purchase marketing materials for prospective client's presentation materials for existing and future clients.
• Generating reports using Excel.
• Schedule and maintain calendar via outlook.
• Assist in tracking expense and purchase order workflow through SAP Ariba and ensure that they are prepared and submitted on a timely basis.
• Purchasing and coordinating with Supplier Managment.

Irving, Texas

• Managing and monitoring the status of ordered parts/materials. Expediting or de-expedite delivery of items to meet requirements. Supporting and driving suppliers to achieve delivery schedule compliance.
• Establishing root cause for delivery failures and poor performance, create action plans, and lead resolution of issues.
• Communicating to and working closely with the Client, 100+Vendor Supply Base, Customer Support, Purchasing, Inventory Management, and Operations.
• Sustaining and improving the agreed Key Performance Indicators (KPI’s) on availability, backorder/past due reduction, and material ETA coverage.

Austin, Texas Area

• Execute registration process of greeting guests, assigning rooms, issuing keys, and collecting guest payment and billing information.
• Field guest requests for assistance, and coordinate with housekeeping and other staff to fulfill requests.
• Accountable for bookkeeping duties, including maintaining a cash drawer, preparing bank deposits and posting charges for items guests order during their stay.

Austin, Texas Area

• Providing administrative support for executive team.
• Keeping in-depth spreadsheets and reports updated.
• Running errands as requested by executive team.
• Data entry, filing, and complete organization.
• Arrange and coordinate travel logistics, domestic and international.

Austin, Texas Area

• Worked for multiple companies across Austin as Temp.
• Answered and directed phone calls.
• Organized and scheduled appointments.
• Planed meetings and took detailed minutes.
• Wrote and distributed email, correspondence memos, letters, faxes and forms.

Austin, Texas Area

• Picked up to-go orders from over 100 different restaurants, dry cleaners, grocery stores across Austin, TX.
• Ensured that all orders were correct before delivery.
• Communicated any order changes that were needed with the appropriate restaurant manager.
• Delivered a diverse range of orders to businesses and residential homes in a timely manner in order to ensure food quality.
• Ensured delivery car was kept clean and all proper delivery methods were practiced in accordance with DHEC regulations.

Austin, Texas Area

• Helped during peak holiday season to check daily paid placement ads of 300+
• Worked on Quality Assurance with Ad placements
• Created daily reports on error and workflow issues
• Updated logistics of retailers in geofence

Austin, Texas Area

• Making ze coffee!
• Following HACCP rules.
• Stocking, cleaning, cleaning, stocking.
• Closing responsibilities.

Austin, Texas Area

• Complied with all applicable regulations and guidelines (DSHEA) when assisting customers in selecting products that best suit their needs.
• Followed through on all customer questions, requests, and resolve concerns as needed.
• Worked with the Team Leader to achieve sales, margin, expense, and labor targets.
• Followed and complied with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Demonstrated advanced product knowledge; maintained awareness of new products and regularly incorporate new products into the overall product mix.

Denton, Texas

• Achieved fulfillment of 300+ international invoices daily, valuing at $6K in sales.
• Assisted in other areas of the distribution center as directed by supervisor.
• Casted metal figurines and printed plastic figurines for orders.
• Maintained accurate counts of product packaged.
• Conducted quality checks to ensure the correct processing of orders.
• Scanned picked product using hand held scanners so that data is uploaded into the computer.

Denton Texas

• Upheld the maintenance of multiple computer labs on campus size of 15,000.
• Virtually helped monitor and answer software and technical questions for multiple computer labs.
• Demonstrated strong knowledge of Mac and PC hardware and software operations.
• Provided a wide range of A/V technical support.
• Adept at prioritizing through efficient organizational skills.
• Employed conferencing technologies as needed for meetings and client presentations.

Denton, Texas

• Executed a wide variety of administrative duties.
• Worked for multiple companies across Denton as Temp.
• Answered and directed phone calls.
• Organized and scheduled appointments.
• Planned meetings and took detailed minutes.
• Wrote and distributed email, correspondence memos, letters, faxes and forms.

Denton, Texas

• Performed duties as Cashier and Sales Associate and Customer Service.
• Acted as the first line of customer support related to post-sale inquiries for Custom Printed products.
• Acted as a liaison between the customer and the vendor to resolve customer queries like delivery timeframes, making amendments to the order etc.
• Worked all duties assigned and have the flexibility to adapt to changes as new accounts or duties are added to workloads as part of our growth.

Athens, TX

• Working with customers to determine and meet their needs
• Understanding the products and technology services offered
• Maintain focus through quizzes and testing to expand knowledge
• Performed duties as Cashier and Sales Associate and Customer Service.
• Worked all duties assigned and have the flexibility to adapt to changes as new accounts or duties are added to workloads as part of our growth.

Athens, Texas

• Fax.
• File Medical Documents.
• Answering Multi-Line Phone.

Athens, Texas

• Prepared and distributed paintball guns, safety gear and other rental equipment.
• Taught players on safety rules and safety equipment.
• Enforced safety rules and regulations.

Bachelor Of Science (B.S.), Nutrition In Business And Industry

Activities and Societies: ENACTUS

Distinguished Plan

Activities and Societies: Theater, Dance, Choir