Desta Millner Email & Phone Number

Houston, Texas, US

• Multi-faceted role serving as a trusted partner and advocate for aligned clients as well as driving client experience programs across the organization
• Additional areas of focus around enterprise data analytics, client communications and client engagement

Houston, Texas, US

Atlanta, GA, US

Leading the project management team within Client Services for a standalone ACA SaaS company including new client implementations, change orders, and internal projects.

Minneapolis, MN, US

• Supported HR strategic initiatives including talent review, performance management, annual compensation processes, open enrollment and talent acquisition.
• Built business cases for annual operating budget. Successfully spearheaded proposals to optimize HR technology resulting in Taleo implementation, benefit enrollment outsourcing, automated compensation processes and.
• Re-branded and expanded the scope of the HR Shared Services team to align with business strategy.
• Created comprehensive benefits strategy designed to manage costs while promoting employee engagement. Focused on plan re-design and employee education resulting in 1.7% overall and -5.5% pharmacy trend. Open.
• Established enhanced HR metrics, KPIs and benchmarks as part of an interactive HR dashboard and ongoing data analysis.
• Project Manager for recent acquisition activity allowing for seamless day one benefits and payroll integration.

Minnetonka, MN, US

• Improved process for managing union billing. Introduced automated reporting, created electronic record keeping system, and eliminated inefficiencies reducing weekly processing time by 75% in 4 weeks.
• Outsourced LOA administration to FMLASource by partnering with the field locations to manage the impact of leaves on the organization, applying metrics to track LOA impacts, and ensuring compliance with all state and.
• Implemented dependent eligibility verification processes resulting in a first-year savings of 1.5 million dollars with an estimated annual savings of $400,000.
• Partnered with executive leadership to establish a new health care strategy designed to provide choice, drive consumerism, and manage health care spend. Strategy included adding HDHP with HSAs, telemedicine, online.
• Designed and implemented an online benefit enrollment system integrated with PeopleSoft 9.1 with Benefitfocus as our business partner. Included elimination of paper enrollment and outsourcing benefit administrative.
• Created a web based bilingual Employee HR Portal for all US employees to utilize ensuring consistency of information, tools to promote health literacy, and accessibility for all employees and their families.

Minnetonka, MN, US

• Successfully captured the HIRE ACT credits in 2010 by managing the data integration with ADP resulting in $800,000 in tax credits.
• Played key role in project managing the 9.1 PeopleSoft upgrade by drafting test plans, resolving discrepancies, and quality assurance delivering on time go-Live dates. Project Manager for the extensive vendor.

San Francisco, California, US

• Account manager quickly promoted to complete tax filings, payments, and amendments for small businesses levering the OptRight Payroll Solutions with Wells Fargo Business Payroll Solutions.
• Assisted with the implementation of a new payroll system, completing software testing for updates, and identifying and reporting bugs within the payroll and tracking systems.
• Provided responsive account management to 265 business clients up to 300employees.
• Assisted with the training and development of new account managers and payroll representatives. Acted as a subject matter expert for both internal and external clients.

San Francisco, California, US