Created positive relationships with all up and downstream teams to accomplish each task efficiently.Ensuring qualifying participants meet all requirements for benefits. Conducts research on tickets/blockers and determines reasons for errors and resolves errors.Ability to adapt well to changing priorities in a fast-paced environmentEnsures critical metrics and times are achieved.

Greets, connects and welcomes Gusties, approved guest and vendors into Gusto. Assist in the screening of visitors and employees for COVID-19 related illness. Ensures reception area is clean and fully stocked with all needed supplies. Maintains badge tracker to keep environment secure and safe.Has positive relationship with Gusties, to ensure guest and vendors reach the best person of contact.Assist with any additional duties to create a welcoming atmosphere. Learn to operate new office technologies as they are developed and implemented.Use computers for various applications, such as database management or word processing.

Discussed job performance problems with employees to identify causes and issues; to work on resolving conflict.Maximized customer service by maintaining exit areas, reviewing member receipts and self-checkout area. Resolved customer complaints or answer customers' questions regarding policies and procedures.Inspired employees with guidance in handling difficult or complex customer service problems.Amplified promoting Sam's Club products and services to boost customer satisfaction Piloted with the training of Member Frontline Service associates on company processes and procedures, teaching new technology and tool functionality

Introduced the Brazilian steakhouse concept to the guests. Developed detailed answers to guest’s questions about food ingredients, salad bar offerings and pricing. Informed guests of selection of traditional Brazilian cocktails and fine wines. Performed table maintenance and ensured customer satisfaction.Assisted host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.Prepared checks that itemize and total meal costs and sales taxes.

Developed a loyal customer base and increased sales volume through personal attention to customers. Designed in-store displays to effectively showcase various merchandise. Traveled to Charleston to Supervise, interview, and train staff. While collecting Inventory and filling shipment orders. Ordered new merchandise and accounted for incoming shipments. Insured orderly arrangement of store merchandise and the maintenance of a pleasant store atmosphere for customers as per store and state cleanliness requirements.

Orchestrated all operational processes aligned to product and store environment to positively impact the client experience and drive sales and profit. Established all merchandising and operational processes meet or exceed company expectations for execution, completion and efficiency. Optimized coaching to enhance team’s ability to deliver memorable client experiences. Aligned inventory for the stores, including stock ledger updates and inventory accuracy Head of animation SETs and merchandise updates, utilizing the Weekly Calendar, Vision Guide and Core Standards Guide. Monitor customer preferences to determine focus of sales efforts.

Greeted clients and visitors with a positive, helpful attitude. Scheduled and coordinated appointments for guest. Customized multiple promotional marketing activitiesExamined client profiles and membership accounts to amplify growth and retention Coached, motivated and influenced staff to promote a harmonic and dynamic work environment. Hired, managed and developed the junior administrative team. Assisted with a variety of administrative tasks including copying, faxing and taking notes. Maintained discretion when dealing with sensitive topics. Purchased and maintained office supplies, spa equipment and sales inventory; while always careful to adhere to our budgeting practices. Open and Closed clinic as well as securing deposits are correct each night.

Assisted customers to acquire and obtain knowledge about desired merchandise. Utilize cash register for customer purchases and returns. Promoted advertised deals for in store and online sales. Insure and maintain a clean and pleasant store atmosphere for customers as per store and state cleanliness requirements.Stock shelves, and mark prices on shelves and items.