• Handle customers directly by telephone and respond to inquiries and questions promptly• Obtain client information by answering telephone calls and verify information• Determine eligibility by comparing client information to requirements• Answer product and service questions, while suggesting information about other products/services• Process orders, prepare correspondence and fulfill customer needs to ensure satisfaction• Provide timely feedback to customers on the status of their requests• Escalate unique queries or issues that are not in my profession to support unit; make sure they are resolved within stipulated turn around time

Our goal is to exceed your expectations! We ethically source the most beautiful, handpicked Indian and Vietnamese raw human hairs on the market. Construction of our wefts [hair extensions] is superb. All units such as frontals, closures, and wigs are crafted with the latest technology using "HD Lace". We supply up to 40 inch long raw human hairs.