Ben Graham Email & Phone Number

Grand Rapids, Mi, Us

United States

Remote

Grand Rapids, Michigan, United States

Upgraded custom data migration tool increasing throughput by 500%Re-wrote identity provider module reducing downtime episodes from ~1 per month to 0Highly available identity provider self-hosted using kubernetes and kafka. Application layer written with spring/boot kotlinSetup CI/CD pipeline using jenkins reducing deployment times from 20 minutes to 3 minutesHired from contractor to full time in Feb 2021

Greater Grand Rapids, Michigan Area

Full stack software developer at Terryberry. Focus on using .net C# as well as Angular on the font-end. Worked on a wide range of projects from an eCommerce website to a social networking platform. Currently responsible for an internal ERP system used to manage customers and process orders. Created a batching algorithm that groups orders together into shipments automating a previously manual job.Additionally, contribute to team leadership on the software team. This involves mentoring, scoping, and setting road maps for future projects.

Greater Grand Rapids, Michigan Area

Responsible for running the inbound dock in flagship distribution center. Oversaw hiring, training, discipline, and scheduling for approximately 20 employees. Heavy focus on continuous improvement in large part through implementing employee suggestions. Saw “Units per man hour” increase from 18 average to 25 average on the inbound dock.

Chongqing City, China

Worked in China as a floor lead. Handled guest complaints and fixed problems. Worked with an international staff in an international environment to ensure every guest had a good stay. In addition, managed the hotels guest satisfaction survey. By using guest feedback, the hotel improved overall satisfaction by 3 points in 2013, one of the best improvements in Greater China.

Chongqing City, China

Taught English to Chinese students. Exchanged cultural ideas with them. Taught classes on a wide range of topics from culture to business. Class sized also had a wide range from 1 on 1, to as many as 50 students in a classroom. Often recognized by students as favorite teacher.

Greater Grand Rapids, Michigan Area

Worked in many areas of the warehouse including selection and packing. Occasionally trained new employees.