Dev Mandal Email & Phone Number

With over 17 years of experience in the hospitality industry, especially in the quick service restaurant (QSR) sector, I am a passionate and results-oriented Area Operations Manager at Pizza Hut, Oman. I have a proven track record of leading multiple restaurants, delivering exceptional customer service, and increasing sales and profitability.As the Area Operations Manager for the Sohar region in Oman, I oversee the operations of 10 Pizza Hut restaurants, including dine-in, delivery, and express, with a team of more than 150 staff and 10 restaurant general managers. I report directly to Muscat's Head of Operations Manager and various functional managers for routine work. I also liaise with the regional head office in Sohar for administrative, legal, and financial matters. I hold an MBA in Marketing and PCP-Finance from the Institute of Management Technology, Centre for Distance Learning (IMT CDL), Ghaziabad, India, and a B.Sc. in Hotel Management and Tourism from Annamalai University, India. I am also a certified Leading Multiple Restaurants (LMR) from Yum! Brands, and have HACCP level 3 and ServSafe Food Safety certificates. I am always eager to learn new skills and explore new opportunities to grow and excel in my field.

Listed skills include Leadership, P&L, Team Building, Cash Management, and 23 others.