Dev Shah Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Identifying inefficiencies in backend processes related to email holdings, fraud management, and payment blocks, which were causing delays and impacting customer satisfaction.- Streamlining backend operations by implementing improved workflows for shipping investigations, credit creation, and goodwill management. Working closely with distribution centers and logistics teams to ensure seamless delivery management.- We have achieved a 30% reduction in operational delays and enhanced fraud detection accuracy by 20%, leading to a notable increase in customer satisfaction and operational efficiency within 2 months. - Providing comprehensive support to cross-functional teams, resulting in a 25% improvement in issue resolution times.

Kitchener, Ontario, Canada

Passionate about connecting people to seamless communication experiences! As a dedicated professional in the telecommunications industry, I specialize in delivering top-notch Internet and wireless mobile plans while providing exceptional IT support.

Kitchener, Ontario, Canada

Current member of Walmart's Customer Fullfilment team, responsible for efficiently processing and fulfilling customer orders. Proficient in handling a variety of items, from heavy to light boxes, and involves accurately picking and packing items from the store inventory, ensuring the correct quantity and quality. Power Trained for electric machines for backroom management. Expert in restocking and assisting customers in locating products using Telxon devices. I play a key role in maintaining inventory accuracy by conducting regular stock checks and reporting discrepancies.

Kitchener, Ontario, Canada

More responsibilties as a Full-Time Associate

Kitchener, Ontario, Canada

Waterloo, Ontario, Canada

I have been a member of one of the largest teams managing the operations of one of the top gaming hubs in the KWC area of Ontario. Here, we oversaw daily operations, assisting other students with supervised game sessions, and helping with student registration and reservation. While concurrently performing the tasks like keeping the students in compliance with the regulations, upholding academic integrity, helping to run local competitions and activities. Also, we assisted in planning and promoting social events. As hub leads, our top priorities are to give the students the greatest customer service possible and foster a cheerful atmosphere.

Ahmedabad, Gujarat, India

With a background as a Data Management Analyst at Navkar Institute for 1.5 years, I expertly handled diverse responsibilities. This included storing data on cloud systems, overseeing time recordings for faculty, maintaining Excel sheets, addressing student queries, and uploading data to cloud servers and applications. Additionally, I managed AWS servers, facilitated live lecture recordings, and led teams responsible for content creation, customer support, IT services, and various facility functions. My experience reflects a versatile skill set, combining technical expertise with leadership in multifaceted roles.

Advanced Diploma, Computer Programming And Analysis (0057), 3.9 Out Of 4

Activities and Societies: Exploring the skills in Database, C#, web designing including HTML, CSS3, JSON etc. Students who complete.

Higher Secondary Certificate, Science, 72%

I passed 12th Grade with distinction and good marks

10Th Secondary School, All Subjects, 94%

Activities and Societies: I was involved in Cricket at the State Level, Table tennis and chess at the school level. I have been.