Dev Sharma Email & Phone Number

Chandigarh, India

Windows Server Administration AD Management, Backing up and restoring data , Changing group memberships , Checking event logs , Creating user and group accounts , Deploying and upgrading software , Installing a domain controller , Managing applications remotely , Management tasks for disks and volumes , File and folder management , Managing network printers , Managing services , Resetting user passwords , Setting up TCP/IP , Setting user and group security , Administered and Configured SQL and IIS 6.0 etc.Network Administration:Maintains computing environment by identifying network requirements, installing upgrades, monitoring network performance, supporting, designing, maintaining, and evaluating computer networking along with telecommunication systems, configure and maintain physical servers and virtual computer servers. Maintain the employee network, the email, and card key accessing accounts, and then do any additional duties that they’re assigned, fundamental knowledge of ES, Static and Dynamic traffic concept and filtration.Maintain LAN/WAN, VPN (virtual private networks) network configurations and Security.Responsible to manage company Domains booking support, Emails Admin (Bizmail) and companies sites’ Panel handling. Skype, Webinars, Team viewer, NAT, FTP etc.Applications used for Network Security:Antivirus server “Quick Heal Console4.0” handling. Symantec Endpoint Protection Security Console 11.0 Server and Clients management,.Net Monitor for Employees

Chandigarh

Service Manager- Responsible to manage Service Engineers to open , distribute and closed calls as well maintain daily Sales open and Closing stock reports.

As a System Administrator in Air India behalf on PCS Technology Limited. My job responsibilities were to manage the LAN, network security, IT equipment maintenance, Printers thermal/Laserjet /DMP, mails backup and troubleshooting O.S and networking.As a system Administrator worked on Ethernet networking, internet functions, client server technology, Telecommunications and multiple computer environmentsMails recovery, troubleshooting and database management.User administration (setup and maintaining account)Maintaining systemVerify that peripherals are working properlyQuickly arrange repair for hardware in occasion of hardware failureMonitor system performanceCreate file systemsInstall, updating softwaresCreate a backup and recovery policyMonitor network communicationUpdate system as soon as new version of OS and application software comes outImplement the policies for the use of the computer system and networkSetup security policies for users. A system admin must have a strong grasp of computer security (e.g. firewalls and intrusion detection systems).Create new users, Resetting user passwords, Lock/unlock user accountsMonitor server security, Monitor special services etc, Monitor network infrastructuresConfigure Web services, Configure network applicationsConfigure and maintain Active Directory, Monitor server operating systemsInstall and maintain hardware

To handle Customer care services on tale system, this was a U.K. process based call centre handled International calls.