Devan Heintz Email & Phone Number

North Vancouver, British Columbia, Canada

• Engaged with CBP regarding the Forced Labor Prevention Act, released WRO’s (Withhold Order Release) and recommended a cooperate strategy to reduce risk on a go-forward basis
• Business lead and SME for S4 Hanna SAP integration, Global Trade Solutions platform (GTS) & Tariff Order Management system (E2Open/Trade Automation)
• Capitalized on CBSA’s Covid Remission Order, saving over $7 M in duties payable
• Business lead of customs EDI for Arc’teryx and Wilson Sporting… Show more
• Business lead of customs EDI for Arc’teryx and Wilson Sporting Goods
• Selected and onboarded team members, both locally and remote

North Vancouver

- Having strong customs related working knowledge and skills; in particular towards Textile and Apparel Tariff classification, Duty Preference Programs (CAFTA-DR, CETA, CPTPP, EU-GSP, GPT, LDCT, USMCA, US-GSP) and Customs Valuation- Identifying process improvements, including the design and implementation of new procedures to reduce risk and streamline.

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

- Managed RFQ's with multiple freight forwarder, onboarded a new ocean carrier to maximize transit time and reduce freight expenses - Hiring manager for multiple roles within the team - Increases on time performance by 18% in one year- Lead continuous improvement, oversee goal attainment; assess and manage team member performance through feedback and.

Vancouver, BC

- Primary point of contact for international vendors/carriers/brokers and North American warehousing facilities- Tracked and resolved issues across air, ocean and surface shipments- Create, verify and coordinate customs documentation for international shipment to comply with import regulations and customs clearance without delay - Negotiate rates and.

Vancouver, Canada Area

TransX provides transportation related services and integrated solutions to customers across Canada and the United States. - Assess and resolve high urgency issues with minimal to no financial impact - Providing real time customer support to 30+ customer accounts - Oversaw successful delivery of 50+ loads weekly - Weekly coordinating highly detailed.

- Conveys customer needs to internal staff member - Communicates charges to external clients and processed to AR for payment - Conveys customer needs to internal staff members to create a streamlined process- Participates in the development and implementation of training programs using Goggle Tools to multiple participants

Winnipeg, Canada Area

- Completed and compiled reports using excel 2010, MS Word and Outlook- Worked in a supporting role to a team lead in Walmart customer service- Assisting in logistics operations, scheduling routes, accommodating unexpected circumstances and completion of delivery

• Total Look Day Spa is a high-end luxury spa with a total of 23 employees
• Supervised employees and provided fair delegation of duties.
• Interpreted client requests followed by accurate appointment bookings, cancellations, courtesy calls, and dealings with customer complaints.

International Business, International Business, 4.02

Commerce Industry Sales And Marketing