Devan Heintz Email & Phone Number

Vancouver, Bc, Ca

North Vancouver, British Columbia, Canada

• Engaged with CBP regarding the Forced Labor Prevention Act, released WRO’s (Withhold Order Release) and recommended a cooperate strategy to reduce risk on a go-forward basis • Business lead and SME for S4 Hanna SAP integration, Global Trade Solutions platform (GTS) & Tariff Order Management system (E2Open/Trade Automation)• Capitalized on CBSA’s Covid Remission Order, saving over $7 M in duties payable • Business lead of customs EDI for Arc’teryx and Wilson Sporting… Show more • Engaged with CBP regarding the Forced Labor Prevention Act, released WRO’s (Withhold Order Release) and recommended a cooperate strategy to reduce risk on a go-forward basis • Business lead and SME for S4 Hanna SAP integration, Global Trade Solutions platform (GTS) & Tariff Order Management system (E2Open/Trade Automation)• Capitalized on CBSA’s Covid Remission Order, saving over $7 M in duties payable • Business lead of customs EDI for Arc’teryx and Wilson Sporting Goods• Selected and onboarded team members, both locally and remote • Procured a new customs broker for United States business operations • Ensure team meets key deliverables, in line with the go to market strategy • Analyze, benchmark and report KPI’s to global stakeholders Show less

North Vancouver

- Having strong customs related working knowledge and skills; in particular towards Textile and Apparel Tariff classification, Duty Preference Programs (CAFTA-DR, CETA, CPTPP, EU-GSP, GPT, LDCT, USMCA, US-GSP) and Customs Valuation- Identifying process improvements, including the design and implementation of new procedures to reduce risk and streamline current practices - Develop and implement internal Customs assessments and recommendation of corrective actions; Risks analysis… Show more - Having strong customs related working knowledge and skills; in particular towards Textile and Apparel Tariff classification, Duty Preference Programs (CAFTA-DR, CETA, CPTPP, EU-GSP, GPT, LDCT, USMCA, US-GSP) and Customs Valuation- Identifying process improvements, including the design and implementation of new procedures to reduce risk and streamline current practices - Develop and implement internal Customs assessments and recommendation of corrective actions; Risks analysis, Self-Assessment, Post Entry Summary, Duty Drawback Show less

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

- Managed RFQ's with multiple freight forwarder, onboarded a new ocean carrier to maximize transit time and reduce freight expenses - Hiring manager for multiple roles within the team - Increases on time performance by 18% in one year- Lead continuous improvement, oversee goal attainment; assess and manage team member performance through feedback and coaching - Logistics and Customs Subject Matter Expert for Microsoft ERP implementation

Vancouver, Bc

- Primary point of contact for international vendors/carriers/brokers and North American warehousing facilities- Tracked and resolved issues across air, ocean and surface shipments- Create, verify and coordinate customs documentation for international shipment to comply with import regulations and customs clearance without delay - Negotiate rates and approve carrier invoices

Vancouver, Canada Area

TransX provides transportation related services and integrated solutions to customers across Canada and the United States. - Assess and resolve high urgency issues with minimal to no financial impact - Providing real time customer support to 30+ customer accounts - Oversaw successful delivery of 50+ loads weekly - Weekly coordinating highly detailed customs documentation - Communicates charges to external clients and processed to AR for payment - Accumulate data and… Show more TransX provides transportation related services and integrated solutions to customers across Canada and the United States. - Assess and resolve high urgency issues with minimal to no financial impact - Providing real time customer support to 30+ customer accounts - Oversaw successful delivery of 50+ loads weekly - Weekly coordinating highly detailed customs documentation - Communicates charges to external clients and processed to AR for payment - Accumulate data and take an active role in resolving problems resulting in financial gain Show less

- Conveys customer needs to internal staff member - Communicates charges to external clients and processed to AR for payment - Conveys customer needs to internal staff members to create a streamlined process- Participates in the development and implementation of training programs using Goggle Tools to multiple participants

Winnipeg, Canada Area

- Completed and compiled reports using excel 2010, MS Word and Outlook- Worked in a supporting role to a team lead in Walmart customer service- Assisting in logistics operations, scheduling routes, accommodating unexpected circumstances and completion of delivery

Total Look Day Spa is a high-end luxury spa with a total of 23 employees• Supervised employees and provided fair delegation of duties.• Interpreted client requests followed by accurate appointment bookings, cancellations, courtesy calls, and dealings with customer complaints.

International Business, International Business, 4.02

Commerce Industry Sales And Marketing