Product Owner for NPP, PayTo, Fraud case managements

20 years rich experience in Retail Banking and Business Banking Operations- Mortgages/Liabilities, Product Management, Product walk-throughs, Business Analysis, Functional Analysis, client servicing, Testing, UAT, reporting in the Banking/ Financial and IT Sector.Subject matter expert on Consumer and Business mortgage journey and various processes like origination, credit assessment, valuation, verification, correspondent management, settlement, Account opening and fulfilments.Responsible to create business cases for the various initiatives within consumer and business Banking.Responsible to understand consumer and business mortgage market related changes which includes first party, broker, digital and regularity changes and create business value hypothesis.Responsible to perform data driven analysis to create business use cases for pipeline/backlog/implementation.Deep Understanding of core Banking product like Oracle Banking Platform (OBP), Flexcube, Finacle and other products like Group Hogan systems, OCH, OFFSA, ORMB.Experience on API understanding, API mapping for first party, third party and digital solutions.Responsible for coordinate with business squads to ensure the projects are co-ordinated and sequenced as per LOB priorities.Experience on API understanding, API mapping for first party, third party and digital solutions.Experience on integration of external processers/API of various service provider like Dye and Durham, Valex, PEXA, FMS, Core logic, LIXI and Equifax with Core Banking Applications Experience on Integration of existing legacy systems and product processer with origination/core banking solutions

Retail Banking operation and Retail Technology Group Retail Banking – Branch operation  Proven experience in managing a portfolio of clients involving NRI’s, HNI’s and mass clients of the Bank falling under different categories. Guiding and assisting clients on different investment products like Mutual funds, demat accounts, Gold, Insurance and other products of the bank and helping them in achieving their investment goals and objectives. Handling Branch Banking Operations of savings a/c, current a/c, fixed deposits, DDs/Pos, fund transfers, payments & clearing, salary transfers, teller operations, loans, credits etc. Handling day to day client walk-ins and assisting in solving customers’ needs Handling admin Preparing necessary statutory and internal reports related to assigned operations. Ensuring proper KYC, AML and adherence of bank protocols for performing transactions and while closing the deals Performed an extensive array of administrative tasks like managing events organized for customers banking awareness,  Liaising with various departments for smooth execution of day-to-day activities & other operational work. Handling operations related to bank guarantees /loans etc. which are in branch previews Managing daily operations and planning the use of materials and human resources, active back Up for all Processes and sub processes. Preparation of Write off notes for non-recoverable operational risk and fraud risk cases. Monitoring of operational risk, fraud risk and write-off accounts Retail Banking – Technology  Preparation of Bank Requirement Documents (BRD) based on process and system improvement suggested by various group. Preparation of detailed test cases/ test scenarios Successfully conducted UAT and SAT for Locker system and salary processing system with Bank’s Internal IT and Vendor team Liaising with various product team for implementing changes