-Acquired technical/functional requirements from clients and facilitated communication between clients and technical teams within Accenture CIO division, leveraging Power Platform.-Led product strategy and execution, overseeing the roadmap for new feature additions/launches for 4 major applications across diverse domains with business owners-Collaborated with engineering, design, and business teams to implement major and minor features and product enhancements conducting sprint planning, grooming, and refinement sessions.-Led and conducted multiple product demonstration as a product owner with business stakeholders.- Managing Email Campaigns, campaign operations with the client and third party vendor teams across three products for a leading software solutions company- Strategic planning by Estimating campaign efforts, considering complexity and requirements to ensure thorough documentation and aligned delivery- Creating and managing project plans and timelines to deliver marketing campaigns on time, ensuring on time delivery- Completing campaign requirements documents which include targeting and segmentation of the audience, campaign design, monitoring and key performance metrics.

1. Created business case documents and decks outlining business requirements and scope of the applications. Also, worked on preparing leadership decks, process flow, user guides, content creation, recording videos, and delivering key presentations to the business owners.2. Identified Key Performance Indicators (KPIs), collaborated with developers and various business stakeholders for requirement gathering, and managed a live application end to end.

1. Designed and developed backend reports (30+) for client in renewable energy using SQL and SSRS technology, ensuring support, monitoring, and maintenance.2. Created technical and functional specification documents, release notes and supervised a small team in reporting.3. Managed 250+ tickets quarterly using JIRA, Service Now addressing client needs and resolution.4. Generated comprehensive daily, weekly, and monthly reports to analyse support issues in detail.5. Tested and deployed reports on the server, optimizing queries for improved performance, resulting in30%-query optimization. Also worked on debugging and fixing issues reported by the clients.