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Devanshi S. is listed as Breach and Remediation Specialist at EnergyAustralia, a with 1861 employees, based in Wollert, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Devanshi S..
Devanshi S. previously worked as Team Leader - Business at Energyaustralia and Senior Customer Solutions Specialist at Stellar. Devanshi S. holds Professional Diploma In Leadership & Management, Merit from Shaw Academy.
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A pro-active and highly dependable team member who is more than able to juggle the demands of a busy, fast-paced, multi-faceted and multicultural environment. Well known for my promptness, discretion and ability to competently handle a wide range of administrative, personal, team orientated and executive support related tasks. I pride myself in ensuring I am always personable and articulate whilst continuing to demonstrate high level of professionalism in everything that I do.With excellent attention to detail, organisation and processes understanding and adherence I am more than able to act as a gatekeeper and first point of contact for any senior executives. Proven to be well presented with excellent communication skills and having a commercial approach to solving problems and a confident personal manner who possesses superb judgment and decision-making skills I am self-motivated, responsible with a first-class work ethic.
Listed skills include Leadership, Customer Experience, Microsoft Office, Teamwork, and 14 others.
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A career timeline built from the work history available for this profile.
Melbourne, Australia
Systemic breach management within Customer Risk & Compliance. Ensure that the Customer business unit is meeting its compliance obligations and where unsuccessful in doing so, remediating the detected noncompliance in its customer contacts and transactions.
Melbourne, Australia
Provide support and encouragement to team members, including communicating team goals and identifying areas for new training or skill checks; Ensure that all Customer Service Representatives comply with Customer Service norms; Develop strategies to promote team member adherence to company regulations and performance goals; Generate ideas to streamline processes, reduce manual work and make the customer service operations process as efficient as possible, with the goal of improving the customer… Show more Provide support and encouragement to team members, including communicating team goals and identifying areas for new training or skill checks; Ensure that all Customer Service Representatives comply with Customer Service norms; Develop strategies to promote team member adherence to company regulations and performance goals; Generate ideas to streamline processes, reduce manual work and make the customer service operations process as efficient as possible, with the goal of improving the customer experience. Show less
Melbourne, Australia
Manage and support the team in the absence of Team Manager; Handle complaints, disputes & difficult customers in line with company guidelines; Ensure that all administrative tasks are completed; Adhere to the requirements of the Energy & Water Ombudsman of Victoria (EWOV); Identify service improvement opportunities & automation proposals to improve service quality; Ensure compliance with relevant policies, including complying with the Data Protection & Privacy Acts.
Melbourne, Australia
Improve quality assurance processes and practices; Develop and drive continuous improvement initiatives; Oversee and coordinate the investigation of Customer Complaints and Non-compliance of procedures.
Melbourne, Australia
Ensure smooth transition of project operational activities; Manage project timeline and project related issues; Develop project metrics & reporting; Identify and implement process improvement methodologies.
Melbourne, Australia
Provide a “right first-time” service to internal & external customers; Identify and capitalize on sales opportunities; Ensure to comply with the Data Protection & Privacy Acts.
London, United Kingdom
Ensure that all customers receive excellent service through direct salesmanship, and prompt and courteous service; Identify customer requirements and assist customers with questions, needs and purchases; Cultivate successful relationships with retail customers.
London, United Kingdom
Prepare and present travel itineraries in accordance with customer requirements; Research travel options in terms of ticketing, location, accommodation, transport, food and culture; Build strong long-lasting relationships with clients.
Other employees you can reach at energyaustralia.com.au. View company contacts for 1861 employees →
Rebecca Grohs
Colleague at EnergyaustraliaMoe, Victoria, Australia
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Perla Sadaka
Colleague at EnergyaustraliaAustralia
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Hardik Purabia
Colleague at EnergyaustraliaMelbourne, Victoria, Australia
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Denva Jenkins-Davies
Colleague at EnergyaustraliaMelbourne, Victoria, Australia
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Barb Mcnaughton
Colleague at EnergyaustraliaBell Post Hill, Victoria, Australia
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Chandra Akella
Colleague at EnergyaustraliaGreater Melbourne Area, Australia
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Rumbidzai Masanga
Colleague at EnergyaustraliaGreater Melbourne Area, Australia
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Renee Brand
Colleague at EnergyaustraliaGreater Melbourne Area, Australia
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Kathy Head
Colleague at EnergyaustraliaMelbourne, Victoria, Australia
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Matthew Poole
Colleague at EnergyaustraliaGreater Melbourne Area, Australia
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Quick answers generated from the profile data available on this page.
Devanshi S. works for EnergyAustralia.
Devanshi S. is listed as Breach and Remediation Specialist at EnergyAustralia.
Devanshi S. is based in Wollert, Victoria, Australia while working with EnergyAustralia.
Devanshi S. has worked for Energyaustralia, Stellar, Stellar Asia Pacific, Pc World, and Navigate Travels & Tours Ltd.
Devanshi S.'s colleagues at EnergyAustralia include Rebecca Grohs, Perla Sadaka, Hardik Purabia, Denva Jenkins-Davies, and Barb Mcnaughton.
You can use AeroLeads to view verified contact signals for Devanshi S. at EnergyAustralia, including work email, phone, and LinkedIn data when available.
Devanshi S. holds Professional Diploma In Leadership & Management, Merit from Shaw Academy.
Devanshi S. is listed with skills including Leadership, Customer Experience, Microsoft Office, Teamwork, Management, Project Management, Customer Satisfaction, and Client Liaison.
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