Developed, created, and monitored social media marketing efforts across platforms on Instagram, Facebook, Tik Tok, and Pinterest. Creation on digital content to be used for campaign launches, sales, Meta ads, email marketing, and web banners. Copy-Writing: Across all social media platforms and emails. Project management and conceptualizing content using social media tools and increasing average social media engagement to 71% average in a quarter. Market/Trend Research & Analysis of Metrics.

Listened to the customer and resolved theirproblems by guiding them through troubleshooting steps precisely while building a relationship. Maintained in the green for different statistics andgoals that had to be reached as far as resolverate, time on the phone, quality scores, etc. Utilized different computer programs and learneddevice management across the spectrum.

Created social media marketing/promotionalcampaign that garnered the improved the showsengagement. Facilitated model and designer call increasing turn out goal.

As a sales consultant at Coach, I educated myself on the different leather types and bags in order to relate them to a specific consumer. I had to advertise and sell the bags while keeping the history of the bag in mind. During the seasonal merchandising period, I also helped the visual merchandiser with the display of the bags relevant to the provided visuals by the company.

Developed, created, and scheduled daily content for Instagram, Twitter, Facebook, and Tiktok. Collaborated with the digital manager to identify and revitalize the network's tone and language on social media. Developed digital strategies that coordinate with linear stunts, music releases, and sponsored content for both linear and digital programming. Spearheaded the initiative to launch original programming on social platforms like Tiktok. Oversaw community management and engagement with several social audience across all platforms while driving audience growth. Scheduled and coordinated paid advertisting for Facebook and Instagram.

Mastered the skills of up-selling, reaching a sales quota, successfully influencing customers to apply for rewards program, and relating a product to a customer’s needs so it’s more relevant to them.Assisted with the floor set and executing the visual/styling layout for the store.