Devante Shields Email & Phone Number

responsible for developing and conducting training programs to enhance the skills, knowledge, and performance of employees within a company. Design curriculum, deliver presentations, facilitate workshops, and assess training effectiveness to ensure alignment with organizational goals and objectives.Collaborate with various departments to identify training needs, create learning materials, and continuously improve training methodologies to meet the evolving needs of the business.

Kannapolis, North Carolina, United States

Responsible for managing the quality assurance team as well as establishing consistency among the contact center. Key responsibilities include writing and creating policies and procedures, as well as developing a brand new CRM. Responsible for creating and implementing all trainings, and all training documentation. Handle all compliance audits, and all plan audits, and engagements.

Charlotte, North Carolina, United States

Licensed Health Insurance Agent Who Advises and Helps Enroll Consumers Into Medicare Benefits

Charlotte, North Carolina, United States

Manage multiple business accounts and handle work orders for their beverages. Handled their account balances and tracking of their shipments

Concord, California

My responsibilities included opening and closing the store, managing the employees, counting and maintaining the safe as well as the registers, setting the floor (visual), paperwork, and time management.

Charlotte, North Carolina

I was out in charge of making sure all new employees were trained and knew their responsibilities. I was also in charge of opening and closing registers, as well as closing and opening the store.

Education record

High School Diploma