Devante Young Email & Phone Number

Buda, Tx, Us

United States

Software Development Engineer; design, develop, and deploy applications with a focus on scalability, low latency, and high availability.

Fort Cavazos

Role ResponsibilitiesRisk Assessment and Mitigation: Identify potential risks, assess their impact, and develop strategies to mitigate them. This involves creating policies and procedures, monitoring risk effectiveness, and ensuring compliance with regulations.Emergency Planning and Preparedness: Develop comprehensive emergency response plans and conduct drills to prepare for various crises. Establish communication strategies, allocate necessary resources, and collaborate with external authorities.Training and Education: Provide training to employees on risk awareness, mitigation strategies, and emergency response protocols. Foster a risk-aware culture and ensure staff are prepared to handle emergencies.Policy and Procedure Development: Create and update risk management policies, procedures, and emergency response plans. Ensure alignment with industry regulations and best practices.Career Skills ● Operation of CBRN Decontamination, Defense, Detection and Monitoring Equipment● Preparation for CBRN defense Actions/Procedures● Wear and use of protective equipmentHazardous Material Certification (at the awareness level)● Exposure to toxic agents while wearing CBRN protective equipment

San Antonio, Texas Area

As the Business Development Manager, I help drive the business development team and support staff in client acquisition and training. As well as facilitate project; planning, review and goals. ● Responsible for managing multifaceted web development projects ensuring the scope was delivered according to deadlines, budget, and quality standards ● Developed project plans, project schedules, as well as communicated progress and status, enforcing the quality of management. ● Identify, respond, and manage risks, issues, and changes as well as oversee all information technology project activities to ensure all project phases are correctly● Leads the team’s efforts towards continuous improvement with clients/patient relationships.● Track the team's progress and present reports for project and management teams using a standard set of tools.● Make visible any project risks to the team and to management● Ensure productivity by fostering team communication, empowerment, and accountability.

United States, San Antonio Texas

Enterprise Rent-A-Car Holdings Inc. 2yrs: Assistant Manager 2017-2019 Provide excellent customer service in completing car rental contracts.Train and assist new agents in company policies and procedures.● Provided oversight and managed branches to ensure excellent customer service in completing car rental contracts per company policies and procedures. ● Supervised and facilitated student interns and trainees by providing an enhanced overall academic experience and taught skills essential for them to become a successful business professional.● Collaborate with Account Executives and motivate a cross-functional team to elicit, understand, analyze, document, refine, and communicate business contracts. ● Provide continual business guidance to accounts and/or technical delivery teams that develop, execute and release effective solutions for hardware or software issues.

Austin, Texas Area

US Army National Guard 8 yr: 13F Fire Support Specialist 2010-2018Assist various platoons by providing communication support to the battalion; radios, laptops, and satellite. ● Documenting and reporting actionable intelligence to military lead for initial incident response.● Maintain our equipment by performing routine hardware/software checks for 13F operated equipment including; ASIPS, AFATADS, OE254 and SKL’s ● Secret Clearance from the Department of Defense expires 2021 ● Verify that equipment hardware and software are compatible and up to date with the latest software in addition test equipment to affirm the integrity and operational functions are to standard. ● Encrypt, document, and assign keys to authorized leadership, i.e. Platoon. Leader and Platoon. Sgt. for various equipment needed for operations. ● Most of the equipment that I handled was sensitive (secret and expensive) therefore I had to account for individuals authorized to train with the equipment to ensure the integrity Operation Enduring Freedom CampaignNATO Campaign ISAF CampaignTexas Wartime MedalArmy Commendation MedalTexas Combat Medal

United States

Amazon Warehouse Fulfillment Center 1yr: Inbound Support Services Help Desk 2016-2017● As an Amazonian, my primary job was to provide technical support to all employees who sent in a query for help. Things like software and hardware failure; laptops crashing, cameras not syncing properly to the unit (laptop/desktop). ● Remotely assist employees with tickets and escalating issues to tier 2 technical support.● Logging all data for daily reports and making sure it is passed on to the day shift.● Provided oversight and managed branches to ensure excellent customer service in completing car rental contracts per company policies and procedures. ● Organize and implement weekly operation guides and task for batches● Troubleshoot and solve software issues with bins and inventory● Remotely assist other techs across amazon warehouse network with batches and audits ● Researched technical problems with senior ISS tech to facilitate and execute improvements as needed

San Antonio, Texas Area

Market advertisement services to large chain producers like Sam's Club so our sales representatives could sale inside the stores.● Created marketing content including emails, direct mail, website and brochures. Data mined audience that responded to increase accuracy. ● Supporting monthly product update releases including release notes, in-product tooltips and videos.● Train and develop new marketing professionals on sales, marketing strategy, client acquisition and above all customer service

San Marcos, Texas, United States

● Volunteered as the Veteran Alliance of Texas State advisor and became a certified peer network veteran counselor.● Expert marketing skills; managed, coordinated and increased organizational community involvement through several special fundraising events throughout the year; developed monthly marketing promotions, graphics, and content for print and digital media that enhanced veteran engagement and VAT retention.● Managed the veteran resources and facilitated veteran events for students with disabilities through several projects.● Designed marketing plans for various projects including product launches and events; weekly veteran luncheons, bi-annual graduation ceremony, and veteran appreciation week.

San Marcos

Administrative partnership with the Office of Disability Services, I managed the veteran resources and facilitated veteran events for veterans with disabilities. Additionally, I was tasked as the Veteran Alliance of Texas State advisor and became a certified peer network veteran counselor.● Planned and executed projects and student programs. That are now permanent events every semester. Veteran luncheon and graduation ceremony.● Designed marketing plans for various projects including product launches and events; weekly veteran luncheons, bi-annual graduation ceremony and veteran appreciation week.● Reached 32% increase in retention at Veteran Alliance at Texas State (VATS) club