Devante Davis Email & Phone Number

Atlanta, GA, US

United States

Atlanta Metropolitan Area

Atlanta Metropolitan Area

Atlanta, Georgia

• Reviewed all purchase order paperwork for accuracy.
• Submitted payment for purchase orders after.
• Logged all deliveries on location using Excel Spreadsheet
• Assisted receiving team with unloading delivery trucks and inspected merchandise for damages
• Provided clarification to sales coordinators on the status of their orders
• Scanned purchase order documents for digital receipts

• Conducted detailed inspections of final product
• Performed audits on previously stored products
• Ensured all labeling on packaging adhered to company policy and procedure
• Communicated all issues to the Quality Manager
• Released product to shipping team after successful inspection
• Maintained inventory level of final product for quality tea

Atlanta, Georgia

• Documented internal records for customer complaints and inquiries using SAP, CRM and Salesforce.
• Managed inbound and outbound communication from both internal and external customers
• Assisted Store management in resolving all consumer and employee related issues
• Provided clarification on company policies and procedures to Business Partners and customers
• Assisted in-person and telephone meetings between consumers, Store and district level Management resolve critical issues.
• Document Settlement and Release forms between the Company and Consumer

Kennesaw, Georgia

• Atm Debit Fraud Analyst
• Conducted real-time transaction monitoring on ATM/Debit consumer and business checking accounts to detect suspicious activity
• Reviewed deposit items for possible suspicious/fraudulent activity, and refer to appropriate Risk/Closure dept.
• Prepared transaction activity summary to be included with suspicious activity report (SAR) narrative.

Kennesaw, Georgia

• Credit Card Fraud Analyst
• Analyzed consumer credit card accounts to prevent possible fraud.
• Reviewed real-time transactions in comparison to customer spending patterns, travel patterns, and transaction history
• Initiated outbound calls and processed fraud claims

Atlanta, Georgia

• Completed a one-year intensive technical and professional skills training program.
• Provided complete installation of computers and its peripherals
• Diagnosed network errors and Setup secure networks for safe web access
• Troubleshooted defective hardware/software and replaced as needed
• Remotely accessed computers to diagnose software issues
• Earned an Information Technology Certificate with Atlanta Metropolitan State College.