Devany Reed
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Devany Reed Email & Phone Number

Remote Support | Technical Issue Resolution | Customer Service Specialist at Gopuff
Location: Tampa, Florida, United States 8 work roles 1 school
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Role
Remote Support | Technical Issue Resolution | Customer Service Specialist
Location
Tampa, Florida, United States

Who is Devany Reed? Overview

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Devany Reed is listed as Remote Support | Technical Issue Resolution | Customer Service Specialist at Gopuff, based in Tampa, Florida, United States. AeroLeads shows a matched LinkedIn profile for Devany Reed.

Devany Reed previously worked as Operations Associate at Gopuff and Central Flow Associate at Gopuff. Devany Reed holds High School Diploma from Minford High School.

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Gopuff

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Profile bio

About Devany Reed

At Gopuff, my tenure as a Central Flow Associate was marked by my dedication to enhancing micro-fulfillment center operations through effective remote support and strategic communication with delivery partners. My long history in customer service underpins my methodical approach to problem-solving and operational optimization. We managed to improve support strategies for fulfillment centers, ensuring that customer service and inventory management became more efficient and responsive.Leadership and team collaboration were at the heart of our success. In leading field teams and coordinating with colleagues, we directed resources to resolve operational challenges swiftly and developed innovative solutions such as order boosts and strategic shift management. My competencies in remote troubleshooting were instrumental in these efforts, enabling us to uphold the integrity of inventory systems and meet our productivity objectives.

Current workplace

Devany Reed's current company

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Gopuff
Gopuff
Remote Support | Technical Issue Resolution | Customer Service Specialist
Website
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8 roles

Devany Reed work experience

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Operations Associate

Current

Tampa, Florida, United States

• Conduct cycle counts and update inventory management systems, ensuring product accuracy and availability. • Facilitate order preparation and fulfillment, aligning with customer demand for efficiency. • Perform inventory control by conducting inspections and maintaining system integrity to reduce discrepancies

Aug 2024 - Present

Central Flow Associate

Tampa, Florida, United States

• Managed delivery partner capacity by monitoring key performance indicators, making necessary adjustments to ensure consistent coverage, and maintained detailed records for data analysis and operational improvement.• Enhanced customer service at micro-fulfillment centers by providing remote technical support and facilitating clear communication between centers and delivery partners.• Streamlined operational efficiency by directing field teams to appropriate contacts for expedited resolution of issues beyond the team's scope.• Developed support strategies for fulfillment centers through collaborative efforts, which included managing driver communications, optimizing order flow, and supplementing driver availability with shift adjustments and third-party resources.

Apr 2023 - May 2024

Shift Lead

Tampa, Florida, United States

• Led training initiatives for new and existing employees, focusing on enhancing team performance and ensuring adherence to safety protocols.• Conducted daily inventory management, ensuring accurate records and addressing discrepancies to maintain inventory integrity.• Managed order preparation and fulfillment, overseeing product cycle counts and rectifying inventory system errors to meet productivity objectives.

Apr 2022 - Apr 2023

Packer/Shipper

Newark, New York, United States

• Assembled and packaged a diverse range of products, including electronics, apparel, and fashion accessories, ensuring product integrity and presentation met company standards.• Maintained a safe and efficient work environment, consistently handling over twenty pounds of merchandise, and adeptly operating packaging machinery.• Streamlined storage organization, facilitating improved material handling and reducing labor hours through effective order picking and product scanning processes.

Sep 2020 - Jul 2021

Cashier/Customer Service

Tampa, Florida, United States

• Managed inventory replenishment, ensuring shelves and coolers were consistently stocked with products to meet customer demands.• Provided customer service, resolving complaints and maintaining a clean checkout environment, while accurately handling transactions via a POS system.• Conducted cash management duties, including drawer counts at shift open and close, and upheld store security measures for age-restricted sales.

Mar 2020 - Jul 2020

Drive Thru Crew Leader

Tudor'S Biscuit World

Ironton, Ohio, United States

• Enhanced customer experience by implementing quality control measures in drive-thru operations, ensuring the prompt resolution of service complaints and addressing customer needs effectively.• Supported team development by cross-training and serving as a backup for organizational leaders, contributing to a collaborative work environment.

Jun 2019 - Jan 2020

Host

Ashland, Kentucky, United States

• Managed the welcoming and seating of patrons, ensuring a positive dining experience from the point of entry.• Facilitated a smooth restaurant operation by assisting with table clearing and food delivery, and contributed to team development through employee training.

Jan 2019 - Jun 2019

Store Manager

Ashland, Kentucky, United States

• Managed daily operations, including food preparation and financial transactions, ensuring efficient store functioning and customer satisfaction.• Conducted employee training to maintain high service standards and oversaw financial procedures, including cash handling and bank deposits.

Aug 2018 - Jan 2019
Team & coworkers

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1 education record

Devany Reed education

FAQ

Frequently asked questions about Devany Reed

Quick answers generated from the profile data available on this page.

What company does Devany Reed work for?

Devany Reed works for Gopuff.

What is Devany Reed's role at Gopuff?

Devany Reed is listed as Remote Support | Technical Issue Resolution | Customer Service Specialist at Gopuff.

Where is Devany Reed based?

Devany Reed is based in Tampa, Florida, United States while working with Gopuff.

What companies has Devany Reed worked for?

Devany Reed has worked for Gopuff, Remedy Intelligent Staffing, 7-Eleven, Tudor'S Biscuit World, and O'Charley'S.

Who are Devany Reed's colleagues at Gopuff?

Devany Reed's colleagues at Gopuff include Leigh Sweeney-Plucinsky, Keivan Hernandez, Joslyn Wakefield, Richard Dupuis, and Tanner Lewis.

How can I contact Devany Reed?

You can use AeroLeads to view verified contact signals for Devany Reed at Gopuff, including work email, phone, and LinkedIn data when available.

What schools did Devany Reed attend?

Devany Reed holds High School Diploma from Minford High School.

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