I am working for all-scale enterprises for the last 20+ years of experience in the IT industry. I have implemented technology solutions using a variety of IT systems, across a diverse range of industries covering different business processes.My focus for the past few years has been using CRM Cloud solutions such as Salesforce, Microsoft Dynamics 365, and other open-source CRM to deliver IT solutions that optimize the business processes of my clients.A brief summary of my skill set follows:• Managed multiple projects with hands-on experience in Salesforce, Microsoft Dynamics CRM 365, and other open-source CRM• Led the CRM functional and technical team to meet the project objectives• Fostering strong relationships with clients and business sponsors• Design CRM Solutions, Configure systems with minimal enhancements• Promote industry best practices to make business processes more efficient• Manage business requirements workshops and design sessions• Help business achieve the desired change management objectives Salesforce CRM | Microsoft Dynamics CRM | Suite CRM | Sugar CRM