Devashish Dey

Devashish Dey Email and Phone Number

Self motivated | Team player | with Highly Experienced | Business Excellence Professional | garnished with | Lean Six Sigma Process Improvement | Optimization | & Management (& soft) skills | @ EXEMPLARY BUSINESS SOLUTIONS PRIVATE LIMITED
Devashish Dey's Location
Kolkata, West Bengal, India, India
Devashish Dey's Contact Details

Devashish Dey personal email

About Devashish Dey

Devashish is an Electrical engineer by qualification and an expert level professional for Business/Operational Excellence and Quality Management with more than 20 years experience in Operations Improvements related projects and cost savings via. advanced continuous Quality improvement techniques, its documentation (including ISO/TL 9000, eToM standardization) and deployment using Lean and Six Sigma methodology for both manufacturing and service industries. He is a certified Six Sigma Black Belt.Has also worked on Mobile Money Products and Specifications in Telecom sector to developed detailed process transactions for Mobile Money Products and back end transaction processes.Has extensive experience in Manufacturing, Engineering, Oil & Gas, Quality Consulting, Business Process Outsourcing (BPO), and Telecommunication industries with through knowledge of Lean Six Sigma Statistical Tools and Techniques to Train and Mentor Green Belts and Black BeltsSpecialties: Lean Six Sigma Black Belt, Transaction Processes Automation, Improvement and Deployment.

Devashish Dey's Current Company Details
EXEMPLARY BUSINESS SOLUTIONS PRIVATE LIMITED

Exemplary Business Solutions Private Limited

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Self motivated | Team player | with Highly Experienced | Business Excellence Professional | garnished with | Lean Six Sigma Process Improvement | Optimization | & Management (& soft) skills |
Devashish Dey Work Experience Details
  • Exemplary Business Solutions Private Limited
    Technical Director And Counsellor
    Exemplary Business Solutions Private Limited Nov 2018 - Present
    Chennai, Tamil Nadu, India
    • Engaged in developing Business/Operational Excellence Strategy and Training Kits & modules for variousindustries.• Business Process Re-engineering.
  • Ooredoo Oman
    Business/Operational Process Re-Engineering
    Ooredoo Oman May 2018 - Nov 2018
    Muscat Governorate, Oman
    • Involved in Process Re-engineering for various processes like Procurement, B2B Fixed & Mobile, GPON/FTTH processes, (to make them LEAN and coach them on Lean methodologies) using BPMN notifications. Roaming partner Agreement, IT Service partner management, etc. to align with eToM standard and enhance customer satisfaction, simplify/automate and cost savings to the OpCo.
  • Exemplary Business Solutions Private Limited
    Business/Operational Excellence Consultant
    Exemplary Business Solutions Private Limited Sep 2016 - Apr 2018
    India
    • Engaged in developing Business/Operational Excellence model for various organisations/clients of EBS including Oil & Gas, Power, Manufacturing.• Eliminate waste and realize cost savings• Business Process Re-engineering• Trainer for Process development and improvement using various techniques of Lean Six Sigma/TPM/TQM with core tools (FMEA, SPC, MSA , FMEA, VSM, DoE etc.)
  • Ooredoo Qatar
    Business Process Development Manager
    Ooredoo Qatar Feb 2012 - Aug 2016
    As Sulaymaniyah
    • Developed, and Implemented key backend processes with KPIs linked to overall company objectives for the Telecomservice provider. A change agent for adherence of processes all the while collaborating with the top management.• Developed a Business Requirement Document (BRD) and specifications for the application development vendor forMobile Money solution and ALL the related processes (for various products and their Mobile Money transactions) intime for the launch of Mobile Money program.• Reduced Churn from 15% to 7% through various improvement projects using statistical data analysis (Six Sigma)tools & Techniques.• Optimized (to same cost) of Procurement & Tendering process using LEAN Six Sigma principles of VSM.
  • Uninor (Telenor Group - Norway)
    Head Business Process Excellence
    Uninor (Telenor Group - Norway) Apr 2009 - Jan 2012
    Chennai Area, India
    • Streamlined various critical end-to-end processes for overall Telecom business and particularly Sales & Distribution.Business Process Reengineering (BPR) to suit the processes for Indian market.• Especially asked to handle CSR Project as a Project Manager with an NGO named ‘Hand in Hand’ for expandingrural market and providing employment opportunity to Self Help Group women. Also exploring to extend this project tomake it a Rural “Go to Market” strategy by helping the Network rollout & Channel partners for Tamil Nadu Hub.• Established Process audits and compliance (score) improvements across the organization.
  • Bharti Airtel Limited
    Head Business Excellence Sri Lanka
    Bharti Airtel Limited Apr 2008 - Nov 2009
    Colombo
    Headed the Business Excellence function for one of the biggest & a leading telecom majors in the country located inColombo, Sri Lanka as Head of BE for the launch of services in the new country. Process reengineering to fit the SriLankan Telecom market.
  • Bharti Airtel Ltd.
    Head Business Excellence Karnataka Circle
    Bharti Airtel Ltd. Apr 2006 - Mar 2008
    Bengaluru Area, India
    • Established all backend Processes, their ISO/TL 9000 Certification, Six Sigma Black Belt & Green Belt projects,trainings, Internal Audits, Knowledge Management, Data analysis for the customer survey (CSMM by IMRB) to funnelkey improvement projects across the organization/circle.• Lean Deployment and implementation at the circles, critical processes redesign based on lean principles ofVSM, Poke-Yoke, 5Whys etc. Improved TAKT Time (time to print & deliver customer phone bills) for Billprinting & dispatch with savings of over 1 million USD.
  • Hewlett-Packard Financial Services
    Six Sigma Black Belt
    Hewlett-Packard Financial Services 2004 - 2006
    • Establishment of processes for Third Party Finance Process (Transactional services) Transition.• Review of Six Sigma Projects & other Quality initiatives including Quality circles, Metrics review. Green & Black Belttraining, Six Sigma Project funnelling, collecting process improvement Ideas, driving process improvements, trackingprocess improvements to show savings & FTE reduction, VOC data analysis at the existing BPO processes.
  • Omnex Inc
    Six Sigma Consultant And Black Belt
    Omnex Inc Oct 2002 - Sep 2004
    Chennai Area, India
    Six Sigma Projects and Achievements:• As Six-Sigma Black Belt Consultant, Problem Solving & Data Analysis using statistical tools & quantitativemodelling techniques with soft wares such as Minitab, SPSS etc. Training & implementation activities with differentclients from various industries viz. Manufacturing, Banking, textile, automotive and service, software (ITES) etc.• Consulted for automotive, textile, Oil & Gas and ITES Company guiding over 50 Six Sigma Green and Black BeltProjects with a potential savings of 20 million USD (approx.) for the client.
  • Ge Healthcare
    Sr. Design Engineer
    Ge Healthcare Jul 2000 - Sep 2002
    Bengaluru Area, India
    Six Sigma Projects and Achievements:• First (GB Project) on “Exhaust Time Reduction for X-Ray Tube Inserts” (Type MX100) using Six Sigma (DMAIC)Tools & Techniques. Introduced new Exhaust protocol with 30-35% reduction in time.• Second GB Project “Validating the New Filament Flash Equipment & Establish New Filament Flash Protocol” usingSix Sigma methodology (DFSS i.e. Design for Six Sigma). Got Significant Contribution award for this project• Lead a team to establish a New Cathode Manufacturing Room, and its processes, which includes equipmentpurchase for Manufacturing of Cathodes for X-Ray Tubes & qualification of its manufacturing processes.• Winner of several Six Sigma quizzes.• Trained and certified internal auditor for ISO9000 for GE Healthcare Systems by TQMI (IRCA accredited).Have been trained on Six Sigma tools and different Methodologies e.g. DMAIC DFSS and DFR. Use of “Minitab” SixSigma software tool for Data analysis. Successfully completed my second GB project to be a certified Green Belt.
  • Asea Brown Boveri Ltd.
    Sr. Design And Quality Assurance Engineer
    Asea Brown Boveri Ltd. Jul 1995 - Jul 2000
    Vadodara Area, India
    • Joined as a Management Trainee with the Technical/Design department of Instrument Transformers involved inproduct developments aimed primarily at cycle time and inventory reduction, production planning and monitoring foroptimum capacity utilization, new component development related to Instrument transformers and design relatedactivities and its documentations.• Preparation of manufacturing instructions, works order/Design sheets, test instructions for Instrument Transformers.• Reduced Order booking to design sheet release for production & testing time by 75%.• Part of investigation of Failure of Instrument Transformers and its analysis both in-house & at site.• Documented process & procedures for ISO9000 certification for Instrument Transformer Div. & a trained auditor.

Devashish Dey Skills

Six Sigma Telecommunications Team Management Process Improvement Management Lean Manufacturing Strategy Leadership Analysis Black Belt Training Quality Management Cross Functional Team Leadership Vendor Management Business Process Process Engineering Business Process Improvement Operations Management Operational Excellence Outsourcing Strategic Planning Program Management Process Management Service Delivery Project Management Quality Assurance Change Management Analytics Iso 9000 Continuous Improvement Bpo Business Process Outsourcing Training Skills Coaching Mentoring Iso Standards Tl9000 Management Consulting Mobile Telecommunications Iso Pmp

Devashish Dey Education Details

Frequently Asked Questions about Devashish Dey

What company does Devashish Dey work for?

Devashish Dey works for Exemplary Business Solutions Private Limited

What is Devashish Dey's role at the current company?

Devashish Dey's current role is Self motivated | Team player | with Highly Experienced | Business Excellence Professional | garnished with | Lean Six Sigma Process Improvement | Optimization | & Management (& soft) skills |.

What is Devashish Dey's email address?

Devashish Dey's email address is de****@****ail.com

What schools did Devashish Dey attend?

Devashish Dey attended Institute Of Engineering And Technology, St. Joseph's College, Allahabad, India.

What are some of Devashish Dey's interests?

Devashish Dey has interest in Banking Processes, Quality Management Systems, Lean, Process Development, Six Sigma Black Belt, Six Sigma Tools, Six Sigma Green Belt, Mobile Money, Business Excellence Models.

What skills is Devashish Dey known for?

Devashish Dey has skills like Six Sigma, Telecommunications, Team Management, Process Improvement, Management, Lean Manufacturing, Strategy, Leadership, Analysis, Black Belt, Training, Quality Management.

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