Devaughn Holmes Email & Phone Number

Olympia, Washington, United States

Redmond, Washington, United States

• IT support & Datacenter analyst role includes working with xbox game services and a variety of other internal and external game studios providing centralized IT support.
• Azure Active Directory (Entra ID) Support involving IAM (identity and access management) and Azure Arc and Virtual Network management.
• Provided end user & Studio support across an array of issues from account IAM to complex issues requiring multiple I.T cross team collaborations to reach a resolution.
• Was responsible for all On-premises hardware to cloud across multiple datacenters spread across the Microsoft campus.
• Provided augmented I.T support to over 20 Microsoft Game studios from onboarding to offboarding, deployment to decommissions, assisted with designing and implementing complex solutions.
• Daily refinement and improvement of documentation that directly and indirectly impacts over 20 different game studio’s there by providing better support outcomes.

• Knowledgeable about cinematic procedures, as well as the latest technologies, editing software, and cameras. Versatile Streamer with experience in news, talk, variety, and non-scripted formats. Poised and confident.
• Designed and executed weekly video stream content on Twitch.tv. for a - follower base of 10K+
• Built and maintained an engaged social media following
• Designed and executed a successful monthly subscription model and associated sales funnel having more than 200+ conccurent subscibers
• Built and maintained a unique content strategy for paying subscribers resulting in a 85% retention rate
• Built a steady monthly income stream as a partnered corsair affiliate

• Restructured a more in-depth social community and communication system to support students and increased retention rate by 20%
• Established unique discernment training regiments with students during gameplay & practice to quickly identify bad habits to establish consistently better judgement
• Motivated teams with specialized concentration training programs allowing them to be more productive and improve their overall rank and team placement
• Established a flexible curriculum for all levels that resulted in a satisfaction rate of 4.9/5.0 with over 300+ reviews

Austin, Texas, United States

• x2 Three month seasonal contractsSeptember 2021 - November 2021September 2022 - November 2022
• Enhanced audience members experience and participation by developing a unique and entertaining style of commentating E-Sports Events
• Organized and coordinated an after-event show that included special guests to increase overall awareness of E-Sports League and participation
• Conferred with advertising partners to develop and deploy effective promotional strategies.
• Established a large community driven viewer base by being more engaging and participating in organizing after hours events to increase viewership & retention by 35%
• Maintained A professional and engaging composure while seeing a concurrent live viewership of 5,000+ Viewers

Associate Of Applied Science-Transfer (Aas-T), Network Operations & System Security, Gpa 3.93

Information Technology General Studies, Gpa 4.00

Information Technology

Year Up is an intensive, competitive technical training and career development program. The program includes college-level courses.