Robert Smith Email and Phone Number
Coming from a process engineering background with experience managing projects large and small, as a consultant, game designer, and IT specialist my skills are well rounded with a multitude of experience.
Diamond Games
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Chief Executive OfficerDiamond Games Jun 2016 - PresentKanata, Ontario CanadaCreating a new E-sports game in the AAA Unreal Engine with a goal to deliver an exceptional experience to gamers everywhere. With all new game mechanics and similarly comfortable game modes, we are excited to be working on our new FPS/RTS/Moba/Tower Defense called INFESTED. Nothing of this magnitude has ever been created before in the E-sports world. It's exciting!
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Technical ConsultantSelf-Employed Jan 2013 - PresentOttawa, Canada AreaAs a consultant I utilize best practice methods and implement these methods into client needs delivering solutions for technical issues around the world. From sales and marketing to setting up corporate Ecommerce websites, managing servers, setting up WHM/cPanel cloud computing and more! With over 25 years experience, I am quite savvy in network and IT infrastructure backed by best practice enterprise solutions. -
Website DeveloperWebsiteme Jan 2005 - Jun 2017Ottawa, Canada AreaCreated websites using best practice tools such as Wordpress and Joomla/Drupal. Updated websites as needed and brought in new clients. -
Director Of Sales MarketingPhoenix Technical Support Aug 2007 - Apr 2008Ottawa, Canada AreaCreated a sales team for Phoenix to pick up new small business clients and serve technical solutions through various marketing channels. The business eventually migrated to SaaS. At the time I had trained, hired, and supported a team of 15 sales agents ensuring each sale was delivered.
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Process EngineerDell Technologies Nov 2004 - Jun 2007Ottawa, Canada AreaI enjoyed my job, rebuilding processes and finding new ways for customers to connect to Dell effectively and efficiently. Designed KPET (Knowledge Powered Enterprise Tool) while working for Dell, This tool not only enhanced customer-business relations but it increased the amount of revenue Dell earned by $2.5M /month. I Started as an XPS Technician and moved up the ranks quickly, working hard and diligently. My end date was due to Dell closing down our office in the Kanata Business Park and moving it overseas. -
Computer Technical SpecialistConvergys Jan 1997 - Nov 2004Ottawa, Canada AreaSupported customers utilizing phone and chat software, updated tickets, followed through with callbacks, and ensured a 100% customer satisfaction rate. Received many accolades throughout my time with Convergys often ranked #1
Robert Smith Education Details
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Business Administration And Management, General
Frequently Asked Questions about Robert Smith
What company does Robert Smith work for?
Robert Smith works for Diamond Games
What is Robert Smith's role at the current company?
Robert Smith's current role is Project Manager, Director of Operations, with Senior Systems Administration experience.
What schools did Robert Smith attend?
Robert Smith attended Algonquin College Of Applied Arts And Technology.
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