Deven Jones Email & Phone Number

Greater Detroit Area

- Answered all incoming phone calls, e-mails, and chats that came into the pronto team with a positive attitude every time, ensuring our clients were left with a timely and memorable experience.- Assisted and helped account executive clients while they were located out of office. - Quickly identified and analyzed the client’s issues and needs in order to escalate them over to the appropriate team to finalize the solution.- Simplified client issues and provided feedback to appropriate team leaders affected by the issue at hand in order to improve our client services and processes while remaining calm and positive.

Greater Detroit Area

- Responsible for appraisal invoicing, appraisal report inputting, and setting up appraisal appointments- Strategically communicated between the lender and vendors for appraisal reports- Met USPAP guidelines while maintaining individual monthly goals- Coordinated issues while recommending solutions

Greater Detroit Area

- Responsible for initial review of appraisal reports assuring that they met our guidelines- Executed out the billing of appraisal reports- Ensured that rejected appraisal reports were corrected to meet our guidelines

Greater Detroit Area

- Verified a mutual client’s information with various companies all over the country- Maintained communication with various companies via fax | phone | email

Romulus, Michigan

- Maintained security of the company while patrolling its grounds- Coordinated communications throughout the office while answering phones- Ensured the integrity of drivers while checking them in an out

Harper Woods, Michigan

- Monitored and maintained the store’s daily operations- Coordinated store operations through scheduling- Knowledgeable on company’s policies when trained employees- Helped improve the progress of employees- Paid attention to detail when placed order for new materials and working cash drawer

Elementary Education And Teaching

Elementary Education And Teaching

Activities and Societies: Omega Psi Phi Fraternity, Incorporated