Creates quote based on the request from Sales person.• Make surcharges inclusive/subject to as per guidelines.• Review request with the originator of the request(AreaOffices/Sales persons) in case of any missing information• Creates document of the quote and revert to area office.• Records/Updates productivity for HLGS records in ExcelDatabase• Checks and Reviews his/her personal productivity and errors ondaily basis.• Make sure requests are actioned in a FIFO method and monitorTAT.• Prepare reports for stakeholders and send it areas every week.✓ Functional tasks - Rate Agreement: o Edits and Publish data in FIS2 RA module. o Publish rates for the retrieval of the Booking. o Review SVC request with the originator of the request (Area offices/Salesperson) in case of any missing information. o Creates Editions of the contract for signature to the shipper/ customer. o Creates working paper for the latest updating of the contract. o Records/Updates productivity for HLGS records in Excel database. o Checks and Reviews personal productivity on daily basis.

• Use to give resolutions to the doctor's, nurses and providers to get the claims paid.• Use to work with emulators.• Follow up on the denied claim.• Use to take escalation calls for the denied claims.• Filing an appeal on the claims and taking up follow up calls.• Making essential decisions to solve the claims with calculation• Passionate about learning and committed to continual improvement.• Learned and adapted quickly to new technology and software applications.• Developed and maintained courteous and effective working relationships.•Used strong analytical and problem- solving skills to develop effective solutions for challenging situations.