Devendra Sharma Email & Phone Number

Jaipur, Rajasthan, India

 Leading an onboarding team and QA team for all EB products and new projects for India. Heading Third party Integrations (TPA) and Wellness providers Integration on Employee Benefit Product. Implemented 4 eye concept to ensure 100% accuracy in the overall journey of the process. Part of the core team to liase for the API Integrations with the Insurance.

Gurugram, Haryana, India

Responsibilities: Refund payout disbursement Quality Cheque of all type of disbursements in terms of Refunds made to Customer pertaining to ‘Surrender of Policy’, ‘Partial Withdrawal’, ‘Vesting Benefit Payout’, ‘Refund of Excess Premium’ etc. Team Handling (Central Operations – Policy Servicing) + 7 External employee. This involves daily MI monitoring.

Jaipur, Rajasthan, India

•  Managing Customer Service & Operations team comprising of Service and Underwriting Executives. Handled spokes of Jaipur 2 which were Sikar, Jhunjhunu, Alwar, Bharatpur, Chaksu and Chomu. In charge for new business.
• Indulged with the biggest tie-up done in Rajasthan between ICICI Prudential and E-Mitra (A Govt. Initiative).1. Agreement has been signed in 15 districts across Rajasthan.2. 11 districts were Operationalized.3. MIS.

Jaipur, Rajasthan, India

 Part of loan servicing team. Handled day-to-day requests directly from commercial loan Clients.  Core activities of the team involves Debt Syndication, Debt Resolution to various MSME, Mid and Large Corporate Clients. Indulged in end-to-end deal execution from originating, structuring and preparation of proposal to syndication of the loans & achieving.