Management Trainee (Band-4)
Current Preparing and sending scorecard (Recovery) on daily basis to top management and preparing month end report for management. Allocation of work on weekly/monthly basis to the team. Consolidation of repayment file for all team members during month end for performance review and VIC calculation. Preparing VIC calculation for management approval. Supervising Journaling team and cross checking all entries whether they are hitting correct GL or not. Reviewing customer level repayment file which was maintained by deduction analyst. Audit Consolidated repayment file which is submitted to client with timely submission for month end closing. Ensure that TAT and targets are met consistently as per service level agreements. Creating the SOPs and Process Map for identification of revenue leakage or gaps. Perform constant review of internal processes and identify opportunities for improvement to increase process efficiency and customer satisfaction. Maintaining leave tracker and VAM report for whole team. Providing Process training to new hires candidates and the existing employees.