● With Variety Info Solutions Inc. being a HPE Partnered and Microsoft AI Cloud Partnered IT company, my role is crucial in leveraging these partnerships to deliver cutting-edge solutions that drive business success on a global scale for the company's global clientele.● I work at a strategic level, identifying technology solutions that align with business requirements. My role involves defining and describing solutions to enhance management and delivery processes of core business.● I architect solutions utilizing modern technology stacks, including microservices, cloud computing, and data analytics, all guided by domain-driven design principles.● TOOLS: TOGAF (Architecture Framework), AWS, Azure, Slack, Kubernetes, Docker, Terraform, Confluence.Key Responsibilities:1. Strategic Planning and Architecture Design: 2. Stakeholder Engagement:3. Solution Development and Implementation:4. Technical Leadership:5. Quality Assurance:6. Vendor and Technology Evaluation:7. Collaboration and Teamwork:8. Hands-On configuration and deployments: - Involve the practical, technical execution of setting up and implementing IT infrastructure and solutions. - System Setup and Configuration - Cloud Deployments - Network Configuration - Security Implementations - Automation and Scripting - Performance Tuning - Troubleshooting and Issue Resolution - Integration Testing - Documentation of Configurations - Collaboration with Teams

• Defining the scope, objectives, and deliverables for cloud migration initiatives and creating comprehensive project plans, including resource allocation and scheduling.• Orchestrating project initiation meetings to ensure that all team members understand their roles and responsibilities in the cloud transition process.• Collaborating with IT teams, internal service providers, and cloud architecture teams to formulate migration strategies, assess cloud solutions, and guarantee the seamless integration of cloud technologies.• Monitoring project progress, identifying cloud migration-specific risks, and implementing effective mitigation strategies to maintain project timelines.• Holding regular status meetings with team members and stakeholders to provide updates on Infrastructure/Cloud transition projects, address concerns, and resolve issues.• Managing project budgets for cloud migration initiatives, tracking expenses, and providing accurate financial reporting to relevant stakeholders.• Upholding a high level of quality in cloud transition deliverables, adhering to industry best practices and security standards.• Assessing cloud migration outcomes against predetermined success criteria and conducting post-project evaluations to identify areas for improvement.• Cultivating a positive team environment that fosters collaboration, innovation, and professional development among team members involved in cloud projects.• Communicating effectively with all levels of the organization, translating technical information related to cloud technologies into clear and comprehensible language.• Remaining current with industry trends and advancements in cloud computing and IT project management to introduce innovative ideas and best practices to the organization.

● Led Architectural discussions, reviewed Technical Designs, and provided guidance to development teams. Participated in Cloud Architecture Review Board (ARB) and contributed to developing solutions.● Performed assessments of existing applications and infrastructure to identify opportunities for optimization and modernization and proposed appropriate architectural solutions.● Collaborated with stakeholders to understand business requirements and translate them into well-architected Azure solutions design with automation of “IaaS” and “PaaS” enterprise migrations on-prem to cloud environments. ● Designed end-to-end architecture for cloud-based applications, ensuring scalability, availability, security, and performance for review by technical and non-technical stakeholders.● Created Technical documentation, including Architecture Diagrams, Design documents, governance and workflows associated with cloud environments and Best Practice guidelines.● Implemented DevOps practices and CI/CD pipelines to ensure seamless deployment and monitoring of applications in Dev/Test/Staging and Production environments.● Active involvement extended to utilizing Azure DevSecOps and collaborating with App Developers, Testers & Security team established and managed the Cloud Infrastructure and Application Deployments efficiently at every stage of milestone delivery spanning Discovery, Assessment, Design, Implementations, Monitoring, Security, Go-live, Support.● Presented Architectural solutions to the leadership team, solicited feedback on solutions recommended, new services ideas with the team through design review and tech sessions.● Achieved a 20% reduction in infrastructure maintenance costs by implementing cloud-based solutions. Promoted technological advancements and enhance operational efficiency.● Worked cross-functionally to drive program from concept to deployment and facilitated cross-functional meetings daily, weekly & ad-hoc tech sessions guiding large project teams.

Managed multi-million-pound, multi-year Build Services at a level of capacity equal to the capacity that was available including application and infrastructure support to deliver state of the art functionality for customers. ● Led a team of 20+ professionals of Virtual & CloudOps Reliability Engineering team of SMEs. Our team provided DevOps support for all our business-critical DC infrastructure and services offerings to our business stakeholders.● Designed and Architect On-prem and cloud Solutions across multiple platforms.● Built, deployed, and performed Systems Administration type work on VMWare and AWS Platforms● Improved the effective deployment, monitoring, reporting, security, and life-cycle management of our solutions services through our hosted environments. Additionally, I provided proper training to staff involved in the Cloud Operations to ensure they were equipped to handle their responsibilities.● Provided advisory role in consulting on IT Architecture with other technical teams working in DevOps.● Implemented and Delivered Migration Projects that involve moving customer workloads into Cloud.● Led and reported on IT service management activities, including infrastructure monitoring, monthly patching, backups, and vulnerability scanning. I also developed and published the product roadmap for hardware lifecycle management. I worked across multiple stakeholder teams to ensure zero business downtime in Infrastructure areas.● TOOLS: ServiceNow (SNOW) for Ticket Management, vSphere Lifecycle Management (vLCM), VMware vRealize Automation, vRealize Orchestrator, vROPS, VMware Skyline, Jira product by Atlassian for DevOps story & release management, AWS Direct connect, VPN, IAM

Managed multi-disciplined and multi-location DevOps teams that set the standards for various technologies and provided round-the-clock application and infrastructure support.● Led a team of 15 DevOps Engineers, 5 Database Administrators, and 5 Linux Engineers who were spread across multiple locations in the USA and India. Our team provided 24x7x365 L2 support to the Production / Stage / Pre-prod environments hosted on Cloud Foundry and AWS Cloud of Modesto Services Platform. We managed applications through CI/CD pipeline using Jenkins, data management, front-end, databases, kernel patching, and vulnerabilities.● Developed and mentored highly skilled a live services team based in different locations with a DevOps mind-set to deliver exceptional targets for customer satisfaction, availability, performance, information security, employee satisfaction and stakeholder satisfaction.● Improved quick and accurate triage of issues reported and either escalating them to L3/other teams for support or resolving them with existing MOP/SOPs. I was also responsible for scheduling and applying the latest OS security and vulnerability patches by coordinating with L3, Linux-Infra, and Application owners.● Led the coordination of after-hours activities, on-call support, and major incident escalations. I also followed up on after-action reporting, lessons learned, and root cause analysis activities.● One of my notable achievements was automating server patching, resulting in cost savings of $200K. Furthermore, I was accountable for providing Standard Operating Procedures (SOPs) to the L1 team, which increased the first-time resolution rate by 70%.● Led technical innovation and efficiency in infrastructure operations via automation and orchestration.● Worked with product owners to deliver engaging and impactful solutions.● TOOLS: Slack, Jira, Putty, BMC Remedy, BOT, GitHub, Jenkins, Amazon Web Services, App Dynamics, Kibana, Nagios, Splunk, Grafana, Oracle Enterprise Manager

• Manage, lead and develop the Datacenter Operation Support team of SMEs dedicated to provide operational support of all our business critical DC infrastructure and services offering to our business stakeholder• Translate project requirements into scope definitions and engineering plans aligned to defined standards that include cost estimates and cost/benefit analysis.• Verify and Estimate the Financials on the Engagement Report/SoW and achieve Sign-off• Participate in Technical walkthrough session with stakeholders - Solution Designer, Block Leads, Design governance, etc. to ensure scope and impacted teams are clear enough to move to next stage of impact assessment and planning • Underpin the resources and gain commitment on Timelines from impacted teams. Ensure RFQs are raised• Identify Risks, Assumptions, Issues, dependencies. Create and maintain Project RAID log• Implement and maintain best-practice procedures for system performance, reliability, scalability, security, back-up, and disaster recovery to ensure the company's information technology systems are reliable, highly functional, and up-to-date• Gain acceptance on the delivery plan and Baseline Delivery plan• Participate in Project Review Board (PRB) to ensure all stakeholders are aligned with latest Project status

• Lead the Role of Project Manager for Desktop Refresh Program and Hardware Platform Remediation project.• Developed the project plan and managed delivery and reports to management till the project closer.• Reported the risk time to time and mitigated on time.• Responsible for procurement of Servers, Desktops or laptops • Liaise with 3rd Party vendors for disposal of “End Of Life” hardware assets.• Implemented BMC Atrium CMDB and managed and maintained AGL hardware assets through Remedy Asset Management module• Oversee and responsible for the integrity and accuracy of data in the CMDB • Responsible to provide report to AGL ISG Management of Data Center & End User Computing hardware assets.• As a member of CAB, responsible for evaluating Change Request’s for impact analysis. • Successfully replaced 925 Desktops and 75 laptop of Dell with HP from 5 different sites Melbourne, Sydney, Canberra and Eastwood. • Successfully replaced 62 old IBM servers with new IBM SYSTEM X3650 M2 server from Melbourne and Sydney datacenters.• Defined and documented AGL Hardware Asset Management Process & rolled out approved process within AGL while leading the Role of Asset & Configuration Manager. • Successfully Managed 2240 Desktops, 939 Laptops, 1225 Servers and 189 network devices.

• Conducted Workshop / assessment to investigate and define the du business / technical requirements and process review and how the new Trouble Ticketing solution will be installed and integrated to meet du existing and Future business needs.• In Assessment phase, worked on product fitment (gap analysis) with the business requirements gathered from business teams and came out with high level architecture diagram and defined to-be process.• During the assessment, the business process would be reviewed against the ITIL standards to identify any areas of improvements.• During the assessment, defined Incident Management, Problem Management and Change Management to-be process which would fit HP Service Manager Tool’s Incident, Problem and Change Management Module.

• Lead the Role of Project Manager for Software Compliance Project.• Developed the project plan and managed delivery and reports to management till the project closer.• Reported the risk and mitigated on time.• Responsible of procurement of software.• Responsible for software compliance within Somerfield estate.• Successfully removed non licensed software from End User desktops or laptops. • Responsible to manage and update software licensing documentation and maintenance contracts in Software Organiser tool to maintain centralized database to effectively manage Software Assets.• Managed Releases management by building the release plan. Co-ordinate with Project Teams to provide release dates.• Defined and deployed Software Asset Management process within organization after completion of software compliance project.

• Lead the Role of Project Manager for Software Compliance Project.• Developed the project plan and managed delivery and reports to management till the project closer.• Reported the risk and mitigated on time.• Responsible of procurement of software.• Responsible for software compliance within Somerfield estate.• Successfully removed non licensed software from End User desktops or laptops. • Responsible to manage and update software licensing documentation and maintenance contracts in Software Organiser tool to maintain centralized database to effectively manage Software Assets.• Managed Releases management by building the release plan. Co-ordinate with Project Teams to provide release dates.• Defined and deployed Software Asset Management process within organization after completion of software compliance project.

• Major role of responsibility is Active Directory Infrastructure Design & Support, Clustering Design & Support, Remotely Administrating NT4.0 & Windows 2000/2003 Servers and Performing Backup and Disaster Recovery after OS reload.. • Worked on BMC REMEDY Action Request System Ver 5.01.02 for Incident/ Problem Tickets and Change Management.• Responsible for handling IBM Director, Compaq Insight Manager, DELL Open view for monitoring server hardware performance.• Supporting Team for their issues pertaining to users handling, Calls escalations, software and hardware problems.• Implement ITIL Process framework within the team to support client.• Perform Root Cause Analysis to identify process and procedural improvements. Responsible for Service uptime, Server Health check and performance.• The mission critical is handling the live boots stores (around 1400 servers), which is major business for the account.• Achieved IBM's "Bravo!" award on dtd.5th April 06 for Best Technical Performance in Global Service Delivery. Once again achieved "Bravo!" award on dtd.12th Oct 06 for consistent Performance from Client BOOTS’s IT Director.